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  • Setting a different reply address

    Hi

    I have a bunch of users on Exchange 2007 now from pop.

    They use 3 email addresses only.

    I have subsequently set up distribution groups for these 3 emails addresses, which is fine.

    However, they want each user to have a default reply address as 1 of those distribution groups, instead of replying as themselves.

    I am aware and have shown them how to use the "From" field, which works, but they are complaining its too much clicking!

    Any other way to do this?

    Example:

    Incoming email to [email protected]. UserA in the sales group picks it up and replies. They want this reply to automatically to come from [email protected], and not [email protected]

    Any ideas?

  • #2
    Re: Setting a different reply address

    Imho, not possible with your setup since SMTP addresses have to be unique within the organization.

    You might convince them to use Outlook 2010 and set the 3 addresses as ressource mailboxes, than open the ressource mailbox in addition, as long as they stay within the ressource mailbox and they have the rights to send Outllok 2010 will send this using the address from the ressource mailbox.

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    • #3
      Re: Setting a different reply address

      Thanks.

      Exchange 2010 will be out of the question, its on an SBS08 box.

      Well, they'll have to put up with it.

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      • #4
        Re: Setting a different reply address

        I wrote about Outlook 2010 not Exchange.

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        • #5
          Re: Setting a different reply address

          Wups.

          Hmmm...I'll propose it.

          Any additional config needed on Exchange side?

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          • #6
            Re: Setting a different reply address

            There are only two ways that you can set the default address as something else.

            1. A new form, with the from field already completed, which is used for new email messages.
            That will not help with replies though.

            2. Convert the group to a mailbox, then set the mailbox as the user's PRIMARY mailbox in Outlook. Their personal mailbox should be the secondary. Then all new email will go by default from the group mailbox.
            Outlook 2010 would allow the user to have notifications for new email in their own mailbox as well.

            Simon.
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            Simon Butler
            Exchange MVP

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            • #7
              Re: Setting a different reply address

              Originally posted by Sembee View Post

              2. Convert the group to a mailbox, then set the mailbox as the user's PRIMARY mailbox in Outlook. Their personal mailbox should be the secondary. Then all new email will go by default from the group mailbox.

              Simon.
              This sounds like a distinct possibility...

              I wasnt aware you could set multiple user's to use the same primary mailbox.

              Going to have to look this up, feel free to linky though if you want to

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