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Unable to recover deleted folders from "Recover Deleted Items"

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  • Unable to recover deleted folders from "Recover Deleted Items"

    One user has accidentally deleted a folder(it has 600+ items) from his mailbox. When we tried recovering from "Recover Deleted Items" it is failing with below error.

    "Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder and try again. If the problem persists, contact your administrator."

    At the time of performing recovery operations, I am seeing below event in server which is talking about the objfolder limit which is 500 in Exchange 2007 SP2 environment.

    Can any one suggest me how can I proceed in this kind of scenario? If you answer is to increase the MAPI connection limit, to what value I should increase? Is there any other way available to address this situation. I already tried by increasing the objFolder and objmessage to 3000 but no luck

    Event Type: Error
    Event Source: MSExchangeIS
    Event Category: General
    Event ID: 9646
    Date: 5/19/2010
    Time: 3:45:47 PM
    User: N/A
    Computer: MAIL1
    Mapi session "/o=CCC/ou=XXX/cn=Recipients/cn=User1" exceeded the maximum of 500 objects of type "objtFolder".

  • #2
    Re: Unable to recover deleted folders from "Recover Deleted Items"

    Try recovering half of the deleted items and then recover the other half.