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E-Mail Address Policy isn't working properly

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  • tstuber
    started a topic E-Mail Address Policy isn't working properly

    E-Mail Address Policy isn't working properly

    Hey guys

    If a strange problem with email adress policys.

    We use policys with a RecipientFilter (Description -like 'Users Location')
    This was working for some times.

    At the moment, it is just working, if I apply the policy manual. When I create a new user with a correct description, nothing happend. I have to apply the policy manually again

    Does anybody have an idea what the problem is? Is this a problelm with the RecipientFilter and Description??

    Thanks
    thomas

  • tstuber
    replied
    Re: E-Mail Address Policy isn't working properly

    Originally posted by FischFra View Post
    Why are you focusing on getting the description attribute to work instead of using a attribute which is working by default like any of the Custom Attributes?

    You can always synchronize both attributes if the description is that important for you.
    Because the company is implemented with this "design". Maybe it's not the best way but it's the situation now.. and we try to maintenance this..

    Leave a comment:


  • FischFra
    replied
    Re: E-Mail Address Policy isn't working properly

    Why are you focusing on getting the description attribute to work instead of using a attribute which is working by default like any of the Custom Attributes?

    You can always synchronize both attributes if the description is that important for you.

    Leave a comment:


  • tstuber
    replied
    Re: E-Mail Address Policy isn't working properly

    Originally posted by Sembee View Post
    You may have to use PowerShell to run the Email Address Policy so that you can use the logging options.

    Although to be honest I would probably start by removing the email address policy and recreating it.
    Simon.
    Recreating does not solve our problem We guess that the 'description' Filter isn't working properly when a new user is created.

    Our Statements:
    New-EmailAddressPolicy -Name Test -RecipientFilter {Description -like '*Testdescription*'} -EnabledPrimarySMTPAddressTemplate %[email protected]}

    then I create a new user with the Description "testdescription". After this steps, the user only get the default policy email addresses.
    Only when I apply the email policy manually, the user gets the right addresses.

    We tested also the field "company", this way it works fine. But we need the description


    What logging options do i have to activate??

    Leave a comment:


  • Sembee
    replied
    Re: E-Mail Address Policy isn't working properly

    RUS?
    Not in Exchange 2007. RUS has gone away thankfully.

    You may have to use PowerShell to run the Email Address Policy so that you can use the logging options.

    Although to be honest I would probably start by removing the email address policy and recreating it.

    Simon.

    Leave a comment:


  • tstuber
    replied
    Re: E-Mail Address Policy isn't working properly

    thanks for your answer.
    How can I set the RUS log level? Is RUS still in action in a exchange 2007 environment?

    Leave a comment:


  • v-2nas
    replied
    Re: E-Mail Address Policy isn't working properly

    Can you increase the diagnosis tic logging on RUS, create a new user and see if it gets an email address policy if not then manually force update, once it's done. turn off the logging and provide with error and warning that you receive. Could be RUS is stalled. you can check if the basic stuff as to which dc/gc rus is pointing to, whether rus service is running or not, it's schedule before kicking the logging.

    Leave a comment:


  • tstuber
    replied
    Re: E-Mail Address Policy isn't working properly

    Originally posted by tehcamel View Post
    do you have "automatically apply recipient policy" option checked, on the user object in active directory ? (I may not have the exact right wording here)
    yes, this option is enabled

    Leave a comment:


  • tehcamel
    replied
    Re: E-Mail Address Policy isn't working properly

    do you have "automatically apply recipient policy" option checked, on the user object in active directory ? (I may not have the exact right wording here)

    Leave a comment:

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