Announcement

Collapse
No announcement yet.

User Email Problem exchange 2007

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • User Email Problem exchange 2007

    I added a new user and email address to 2008SBS 64bit exchange 2007. This account sends and recieves local mail and sends mail outside. However this user cannot recieve mail from outside. Checked ISP records and incoming mail is there but not being downloaded to user sccount. Checked OWA not there either. Exchange is using SMTP. 15 other accounts work just fine. This is my first Post so thanks to everyone in advance.

  • #2
    Re: User Email Problem exchange 2007

    Hi,

    Did you check the Message Delivery Restrictions on the user object? there is a particular setting require senders to be authenticated.

    I know it is basic but worth looking

    Regards,

    Comment


    • #3
      Re: User Email Problem exchange 2007

      Thanks I checked that all users have same settngs, accept from anyone which is the default.

      Comment


      • #4
        Re: User Email Problem exchange 2007

        how is th mail being delivered to end-users in a normal scenario ?

        it sort of sounds like you may be using a pop3 connector?

        If it's native exchange, you should be able to use the Message Tracking Center and find out where it's going wrong.
        Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

        Comment


        • #5
          Re: User Email Problem exchange 2007

          Mail is sent outside local no problem. The ISP is godaddy and the mail is still up there not being downloaded to exchange. I compaired all user settings to known good ones but no luck so far. Its got to be something simple that I have overlooked yet still stumped.

          Comment


          • #6
            Re: User Email Problem exchange 2007

            HI,

            Do you use a email filter or perhaps an edge server that requires additional attention before it can accept emails?

            For example the edge transport server performs recipient lookups before accepting email to verify the user exists. This is information that is updated on a scheduled basis.

            I know other filter software requires recipient data that is not always updated immediately.

            Regards,

            Comment


            • #7
              Re: User Email Problem exchange 2007

              Problem solved! When setting up new users and email exchange does not auto set up POP3 Connector for that account.

              Comment


              • #8
                Re: User Email Problem exchange 2007

                Thanks POP 3 connector was it

                Comment


                • #9
                  Re: User Email Problem exchange 2007

                  Did you use the Wizard in SBS to create the user?

                  Although the simple answer is to stop using the POP3 connector. There are very few business reasons to use a POP3 connector, and it is not designed for long term use, only to assist you moving to SMTP delivery, which is how Exchange is designed to work.

                  Simon.
                  --
                  Simon Butler
                  Exchange MVP

                  Blog: http://blog.sembee.co.uk/
                  More Exchange Content: http://exchange.sembee.info/
                  Exchange Resources List: http://exbpa.com/
                  In the UK? Hire me: http://www.sembee.co.uk/

                  Sembee is a registered trademark, used here with permission.

                  Comment


                  • #10
                    Re: User Email Problem exchange 2007

                    Yes I used the wizzard but the POP3 connector was never created. I manually created one for the new account and now it works. Not sure what happened. Not sure what to do on the move to SMTP instead. Sometimes when things are working you tend to leave them alone. I'll need to learn more before migrating to the SMTP.

                    Comment

                    Working...
                    X