I just got a client complaint telling me he has lost everything in his mailbox when he tried accessing his mailbox though Owa and Outlook. I searched through EMC and found out his mailbox had about 20 items which was about 3800 KB. I checked on my side and everything was the same; since he claims he has not archived any mail, where can I locate his mails or bring them back from? Thank you.
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A client's whole mails got vanished