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Blackberries and Exchange 2007

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  • Blackberries and Exchange 2007

    Hi,
    We're having a lot of trouble after a migration with the Blackberry Internet Service refusing to pick up mailboxes.
    From what we can tell, the owa url is fine and we have verified the username, password and mailbox name. Below is an example of the IIS log of one session.

    I'm not sure why it is redirecting to /Exchange but it seems to get all the way to the end and gets a 404 on /owa/username.

    The mailbox name is definitely what the mailbox name was on the 2003 server, however when we log onto 2007 OWA we can't verify this by hovering a link because it gives us a /owa/?ae=Folder&t=IPF.Note&a=# link instead!

    Code:
    2010-04-04 12:29:41 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 133
    2010-04-04 12:29:41 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074254 136
    2010-04-04 12:29:41 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074252 135
    2010-04-04 12:29:42 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074254 136
    2010-04-04 12:29:42 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074252 135
    2010-04-04 12:29:42 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074254 136
    2010-04-04 12:29:42 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074252 136
    2010-04-04 12:29:42 192.168.10.3 POST /EWS/Exchange.asmx - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 1 2148074254 134
    2010-04-04 12:29:44 192.168.10.3 POST /owa - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 301 0 0 132
    2010-04-04 12:29:44 192.168.10.3 GET /owa/ - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 134
    2010-04-04 12:29:45 192.168.10.3 GET /owa/auth/logon.aspx url=https://office.jcasolicitors.co.uk/owa/&reason=0 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 136
    2010-04-04 12:29:45 192.168.10.3 PROPFIND /owa/username - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 133
    2010-04-04 12:29:51 192.168.10.3 GET /owa/ - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+5.01;+Windows+NT+4.0) 401 2 5 132
    2010-04-04 12:29:52 192.168.10.3 GET /owa/auth/logon.aspx url=https://office.jcasolicitors.co.uk/owa/&reason=0 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+5.01;+Windows+NT+4.0) 200 0 0 285
    2010-04-04 12:29:52 192.168.10.3 POST /owa/auth/owaauth.dll - 443 - 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+5.01;+Windows+NT+4.0) 302 0 0 134
    2010-04-04 12:29:53 192.168.10.3 GET /owa/ &prfltncy=29&prfrpccnt=31&prfrpcltncy=14&prfldpcnt=2&prfldpltncy=0&prfavlcnt=0&prfavlltncy=0 443 username 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+5.01;+Windows+NT+4.0) 200 0 0 579
    2010-04-04 12:29:53 192.168.10.3 PROPFIND /owa/username/ - 443 username 216.9.253.114 Mozilla/4.0+(compatible;+MSIE+5.01;+Windows+NT+4.0) 404 0 2 134

  • #2
    Re: Blackberries and Exchange 2007

    Solved...eventually!

    For reference to help anyone else out having this problem:

    We had to set the following:

    MS Exchange -> Server Configuration -> Client Access
    owa ->properties -> authentication tab
    Use forms-based authentication, user name only and put the domain.local in the logon domain.

    We then go to IIS.
    owa has to have basic authentication enabled
    Exchange has to have basic authentication enabled with the Default domain set to domain.local (right click basic and edit)

    Here is the important bit, the EWS folder also has to have basic enabled and have the default domain set to domain.local

    Comment


    • #3
      Re: Blackberries and Exchange 2007

      The better option would be to stop using BIS through OWA and deploy BESx 5.0. This is free, and can work with Blackberry BIS subscriptions. It will provide you with the full Blackberry experience, which BIS through OWA cannot.

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
      More Exchange Content: http://exchange.sembee.info/
      Exchange Resources List: http://exbpa.com/
      In the UK? Hire me: http://www.sembee.co.uk/

      Sembee is a registered trademark, used here with permission.

      Comment


      • #4
        Re: Blackberries and Exchange 2007

        Unfortunately its not my choice however we are going to push it to the client.
        Apparently the fix above has enabled two accounts to work with BIS but I can't get any others to work.

        Comment

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