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Outlook 2003 client Address Book problem

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  • Outlook 2003 client Address Book problem

    About 4 months ago I migrated from Exchange 2003 to 2007. I've been noticing that if we get a new employee, and I add them to the domain w/ a mailbox, my Outlook 2007 clients see the new employee but Outlook 2003 don't.
    Same thing happens if we have someone leave our company - Outlook 2007 clients see the change - but 2003 clients don't. I know if I take the 2003 clients off of "cached mode" they see the change - but that's not really a good fix for me.

  • #2
    Re: Outlook 2003 client Address Book problem

    Looks like you have a problem with the Offline Address Book, check if publication via Public Folders is enabled.

    Second option would be, to disable the use of OABs for cached mode Outlook 2003 clients, but that is only applicable if this clients are inside your network and have stable access to a Global Catalog server.

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    • #3
      Re: Outlook 2003 client Address Book problem

      Primary reason I see for this is that the system folders were not replicated across correctly and therefore do not exist on the Exchange 2007 server. When the OAB is generated it doesn't go anywhere.

      Outlook 2007 and 2003 can use different OAB distribution methods (web and public folders) or they can use the same (public folders only).

      Simon.
      --
      Simon Butler
      Exchange MVP

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