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Ex2007 cant install mailbox role

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  • Ex2007 cant install mailbox role

    Overview

    We have a test server running VMWare ESXi 4, we have cloned in our 3 2K3 DC's and our two W2K Ex2000 servers which are also DC's

    All of the servers are in the same AD site, and FRS and Replication is all setup and fully working.

    We then installed a Windows 2008 machine and added it as a member server, we then installed Ex 2007 SP1 in the CAS role leaving off the mailbox role. This setup went through fine, the AD was updated and we left it to settle in over night.

    This morning with the second 2008 machine, we installed Ex2007 in the mailbox role. This ran fine till it got to the last part of the setup and it failed.

    It failed to start with to do with the address list not being avalbile. I fixed this by setting the purportedSearch value to <Not Set>

    I then re-ran the setup and this error had been removed but it then stopped on "Unable to start the MSExchangeIS" check the log etc.

    Having looked in the event log I have the following errors:

    EventID 4001

    A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:

    Code:
    Cannot open mailbox /o=Anglia Regional Co-operative Society/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MAILSRVMBX/cn=Microsoft System Attendant.
    Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=Anglia Regional Co-operative Society/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MAILSRVMBX/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
    Diagnostic context:
        ......
        Lid: 12696   dwParam: 0x6D9      Msg: EEInfo: Generation Time: 2010-01-13 10:31:16:152
        Lid: 10648   dwParam: 0x6D9      Msg: EEInfo: Generating component: 2
        Lid: 14744   dwParam: 0x6D9      Msg: EEInfo: Status: 1753
        Lid: 9624    dwParam: 0x6D9      Msg: EEInfo: Detection location: 501
        Lid: 13720   dwParam: 0x6D9      Msg: EEInfo: Flags: 0
        Lid: 11672   dwParam: 0x6D9      Msg: EEInfo: NumberOfParameters: 4
        Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
        Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[1]: Unicode string: mailsrvmbx.Arcs.co.uk
        Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[2]: Long val: -1527653632
        Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[3]: Long val: 382312662
        Lid: 19778  
        Lid: 27970   StoreEc: 0x80040115
        Lid: 17730  
        Lid: 25922   StoreEc: 0x80040115
       at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
       at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
       at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
       at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
       at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
       --- End of inner exception stack trace ---
       at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
       at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
       at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
       at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
       at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
       at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
       at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
       at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()
    EventID 1121

    Error 0x8004010f connecting to the Microsoft Active Directory.

    EventID 5000

    Unable to initialize the Microsoft Exchange Information Store service. - Error 0x8004010f.

    I have tried this to no avail to fix the 5000 error

    Code:
    Log on as domain administrator, and then start ADSI Edit.
    Right-click Properties, and then locate the Security tab.
    Click Add, type everyone, and then click OK.
    Under the Allow column, click to select the Read check box.
    I am able to ping both the DCs and the domain from the server I am trying to install the mailbox role onto

    Any help with this is appricated

    Many thanks

    Dave

  • #2
    Re: Ex2007 cant install mailbox role

    Searching you error messages I found the following article:
    http://technet.microsoft.com/en-us/l...CHG.80%29.aspx

    Did your troubleshhoting based on this as well and did you followed all steps?

    Comment


    • #3
      Re: Ex2007 cant install mailbox role

      Tried that but no luck.

      Our main mail policy is called the default policy, the settings are as that article, the other mail policy we have has differnet settings but it is not the default one

      Dave
      Last edited by Dave_Lincs; 14th January 2010, 15:54.

      Comment


      • #4
        Re: Ex2007 cant install mailbox role

        Do you have a hub transport server?

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Ex2007 cant install mailbox role

          Originally posted by Sembee View Post
          Do you have a hub transport server?

          Simon.
          Yes I do.

          I have one server that holds the hub transport, unified messaging and the other one that I can not remember for the life of me at the moment.

          Dave

          Comment


          • #6
            Re: Ex2007 cant install mailbox role

            Did you go through the pre-requisites check from the Exchange Best Practises tool?

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: Ex2007 cant install mailbox role

              Originally posted by Sembee View Post
              Did you go through the pre-requisites check from the Exchange Best Practises tool?

              Simon.
              Until you had mentioned it no I had not.

              However by running it, it came up with an error regarding ACL inheritance on the exchange object.

              Quick google and a registry change to get the security tab up on the ESM, I was able to tick "Allow Inheritable Permsions from Parent" reboot and the install worked fine.

              So many thanks

              Dave

              Comment

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