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  • OWA 2007 hangs after enter the username&password

    Hi,

    I'm new to this forums, thanks for your support.

    Currently I've exchange 2007 SP1 installed on W2k8,architecture consists of 2 CAS&Hub NLB servers and 2 CCR servers. Everything was working fine and suddenly we had a problem to acces one of CAS by using OWA yesterday, I can get the OWA logon screen ok but hanging after ueser name & password are entered, it always appearing the logon screen and goes no further. But access another CAS is normal. I have checked the log, there are no any incidate error logs in the event log. Here are some IIS log,

    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0
    2009-12-11 06:00:02 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:02 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15
    2009-12-11 06:00:02 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0


    Could anyone help on this issue? Can I have any ways to check it our? Thanks for your help in advanced.

  • #2
    Re: OWA 2007 hangs after enter the username&password

    Originally posted by btlcxh View Post
    Hi,

    I'm new to this forums, thanks for your support.

    Currently I've exchange 2007 SP1 installed on W2k8,architecture consists of 2 CAS&Hub NLB servers and 2 CCR servers. Everything was working fine and suddenly we had a problem to acces one of CAS by using OWA yesterday, I can get the OWA logon screen ok but hanging after ueser name & password are entered, it always appearing the logon screen and goes no further. But access another CAS is normal. I have checked the log, there are no any incidate error logs in the event log. Here are some IIS log,

    2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0. 04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2 152;+.NET+CLR+3 .5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0

    Could anyone help on this issue? Can I have any ways to check it our? Thanks for your help in advanced.
    Could you please confirm if you remove the Non-working CAS from NLB whether OWA works or not if you hit that CAS server directly?

    Regards
    Jedi001
    Technical Director
    www.tecguruz.com
    Ex-Microsoft (Exchange Client & Server Infrastructure Team), MCSA, MCSE, MCITP, MCTS & ITIL Foundation certified

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