Announcement

Collapse
No announcement yet.

How to add mx record

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • How to add mx record

    We are unable to send email to one ocompany. The error is

    ns44.trans-web.com #550 5.0.0 <[email protected]>... Mail rejected due to possible SPAM ##

    The company IT said that the reason is because our email domain
    1. No MX record;
    2. NO reverse lookup

    and their spamserver has classify all emails from our domain as spam.

    my questions :

    1) is their explanation correct? we have no problem to send email anywhere for years, why only them blocking?
    2) how can i resolve the issue, ie how to add mx record. is it suppose to be in exchange server configurations or with the domain provider



    thanks for any help

  • #2
    Re: How to add mx record

    this assumes you have a static ip address, and a business grade internet service.

    you can either logon to your dns control panel and create the records, or,

    talk to your internet service provider.
    Explain to threm that you need a reverse (PTR) lookup record created, and you need an MX record created for your ip address, and they should be the same.
    Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

    Comment


    • #3
      Re: How to add mx record

      thanx tehcamel! i will check with them

      Comment


      • #4
        Re: How to add mx record

        If you do not have a MX record then there is no way you can accept incoming emails for your domain, so I'd be surprised if you simply don't have one.

        Shaun

        Comment


        • #5
          Re: How to add mx record

          Have a look at this: https://www.testexchangeconnectivity.com/

          It could even be a case of being blacklisted maybe!
          Caesar's cipher - 3

          ZKHQ BRX HYHQWXDOOB GHFLSKHU WKLV BRX ZLOO UHDOLVH LW ZDV D ZDVWH RI WLPH!

          SFX JNRS FC U6 MNGR

          Comment

          Working...
          X