Announcement

Collapse
No announcement yet.

Forcing Internally Sent Email to User's External POP Account

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Forcing Internally Sent Email to User's External POP Account

    I have a user on a PC with Outlook 2003 connected to Exchange 2007 on a 2008 SBS. The user also works from a MAC during most of the day. The user wants all external and internal email sent to her external POP account to be downloaded on the MAC only. Since this company uses POP email accounts, a product called MailScan is downloading the POP emails and forwarding them to Exchange for delivery. I disabled the program from checking her external email account, so external emails will remain on the POP server at their host's site. This obviously allows her MAC to grab them instead.

    What I am trying to do now is figure out how to route internally sent emails to that external POP server, so she can get those emails on her MAC as well. The internally sent emails are immediately delivered to her Exchange mailbox because the SMTP email address is seen as belonging to a local user. How can I force these emails from being delivered to Exchange instead having them routed to the external POP account at their host's site? Thanks in advance!

    Derek

  • #2
    Re: Forcing Internally Sent Email to User's External POP Account

    Basically you can't - not without removing the user's Exchange mailbox. If Exchange finds the user internally then the messages will be delivered to mailbox.
    You can have Exchange send a copy of all messages to another address, but that would have to be at an address external to your domain.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Forcing Internally Sent Email to User's External POP Account

      Originally posted by Sembee View Post
      Basically you can't - not without removing the user's Exchange mailbox. If Exchange finds the user internally then the messages will be delivered to mailbox.
      You can have Exchange send a copy of all messages to another address, but that would have to be at an address external to your domain.
      That's kind of what I figured. So it could not even be an address at the same domain that is just not associated with a user? Would Exchange still try to deliver it locally, but fail to do so instead of then relaying to the external domain? She does want access to the calendaring, etc. in Outlook, so we can't delete the mailbox. Is this the only solution; to create another email account at a different domain entirely? Thanks for your reply!

      D

      Comment


      • #4
        Re: Forcing Internally Sent Email to User's External POP Account

        If the user is on a MAC, why are they not using Entourage or collecting email from the Exchange server directly?

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Forcing Internally Sent Email to User's External POP Account

          Originally posted by Sembee View Post
          If the user is on a MAC, why are they not using Entourage or collecting email from the Exchange server directly?

          Simon.
          The server was just setup at the end of last week. This is a temporary measure. Thanks for your help!!

          Comment

          Working...
          X