Announcement

Collapse
No announcement yet.

e-mail relay from business system to internal users

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • e-mail relay from business system to internal users


    We have a single domain Exchange Server 2007 and use Exchange as a relay to send e-mails to internal and external users.

    Here's my problem: when I send an e-mail from the business system using an address such as [email protected] to an internal user [email protected] the e-mail is never delivered and somehow disappears. When I change the e-mail address to [email protected] or [email protected] the message is delivered. Why? How to correct that?

    Is this an Exchange configuration problem or is it a DNS problem?

    Record FQDN Record Type Record Value MX Pref
    mail.domain.us A xxx.xxx.xxx.xxx
    domain.us MX mail.domain.us 10

    Would the above DNS setup solve the problem?
    Last edited by atschanz; 17th June 2009, 12:37. Reason: additional information

  • #2
    Re: e-mail relay from business system to internal users

    You need to look at message tracking to see what Exchange is doing with the message. As long as the domain is in the Accepted Domains list then Exchange should recongise it as internal.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: e-mail relay from business system to internal users

      I tried to track a message sent from business system, but I couldn't see the message in Exchange message tracker.

      The domain is in the Accepted Domains list.

      Comment


      • #4
        Re: e-mail relay from business system to internal users

        If the message doesn't appear in message tracking then it wasn't received by Exchange. Simple as that. Therefore the problem is elsewhere. Can the sender log anything?

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: e-mail relay from business system to internal users

          Check the SMTP log on the Exchange server (if you have SMTP logging enabled).

          Comment

          Working...
          X