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  • outlook and password problem

    hi ,

    i use exchange 2007 on server 2008 and outlook 2007:

    so when i setted the outlook on clients but outlook ask always asks password when i open the outlook?do you have an idea whats wrong about this subject?(its not smtp ,i use internal mail(exchange))

    thanks.

  • #2
    Re: outlook and password problem

    Tennessee can you post some information for us to work on maybe?
    How does your outlook connect to the server? Is this all mailboxes/clients?
    Does it work if you put in the details?
    If you setup a new mailbox does this suffer the same issue?
    Has this always happened?
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

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    • #3
      Re: outlook and password problem

      Are you in an AD environment?
      Is the computer you're trying to connect outlook with exchange on the domain?
      What client OS are you trying to connect with?
      Are there any event view entries when these auth failures happen?

      Comment


      • #4
        Re: outlook and password problem

        thanks guys
        but i tried this even on the on the server (ADC) but the result didnt change i got same problem.as an example ther e is a user in active directory users and computers and i set it for outlook as normally .at first i gave what outlook needs user name password etc.but when i open the outlook it asks user name and password again every each time.and this user is even in exchange i see that user`s name there.but this is so interesting if i set the administrator account it doesnt ask user name and password every each time.i wanted to be sure about OS etc.thats why i tried this even on server (DC) but result was the same.

        thanks.

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        • #5
          Re: outlook and password problem

          Have you looked at the event viewer?

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          • #6
            Re: outlook and password problem

            yes but there is no a reason close about this issue.and when i add administrator`s mail account to outlook on a client it doest make this problem.i still have no an idea about this problem.but is this so normal if i added 2 profiles on the outlook?

            thanks/
            Last edited by Tennessee; 27th April 2009, 16:23.

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            • #7
              Re: outlook and password problem

              Okay. So on a client computer.
              1) You're logged in as a client (JSmith)?
              2) This computer is properly connected to the domain?
              3) Are you running in Cached mode?
              4) Are you deleting the Outlook profile or just the account after each try?

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              • #8
                Re: outlook and password problem

                hi

                1)i even tried on the which server has the domain
                2)...
                3)yes
                4)no

                thanks/

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                • #9
                  Re: outlook and password problem

                  no answers to #2 and 4?
                  ** Remember to give credit where credit is due and leave reputation points where appropriate **

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                  • #10
                    Re: outlook and password problem

                    hi again
                    sure;
                    for second question but i mean i already said i try it on which server has active directory (ADC) thats why i didnt answer it.

                    and for number 4 no im not deleting the outlook profile.
                    and what are the closer reasons about this problem?what i do wrong?

                    thanks.

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