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Event id: 4001

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  • Event id: 4001

    This past Sunday my Exchange server completely stop working. We had to re-boot the server and manually start the System Attendant. Read up on this error and I saw a few posts the WINS needed to be configured on our DC's, then configured on the Exchange server.

    Running Win2k3 on all servers and DC's, x64. Find it a bit odd that I would have to configure WINS, it's 2009! Any assistance would be helpful, thanks.






    Event Type: Error
    Event Source: MSExchange System Attendant Mailbox
    Event Category: General
    Event ID: 4001
    Date: 3/15/2009
    Time: 6:38:34 AM
    User: N/A
    Computer: BMP-EXCH
    Description:
    A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:
    Cannot open mailbox /o=Metrohmusa/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=BMP-EXCH/cn=Microsoft System Attendant.
    Microsoft.Exchange.Data.Storage.ConnectionFailedTr ansientException: Cannot open mailbox /o=Metrohmusa/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=BMP-EXCH/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
    Diagnostic context:
    ......
    Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2
    Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753
    Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501
    Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0
    Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4
    Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
    Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: BMP-EXCH.metrohmusa.com
    Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632
    Lid: 15000 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Pointer val: 0x0000000006673F00
    Lid: 19778
    Lid: 27970 StoreEc: 0x80040115
    Lid: 17730
    Lid: 25922 StoreEc: 0x80040115
    at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(St ring message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
    at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCa che connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
    at Microsoft.Mapi.ConnectionCache.OpenMapiStore(Strin g mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
    at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
    at Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    --- End of inner exception stack trace ---
    at Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    at Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    at Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
    at Microsoft.Exchange.Data.Storage.MailboxSession.Ini tialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
    at Microsoft.Exchange.Data.Storage.MailboxSession.Cre ateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
    at Microsoft.Exchange.Data.Storage.MailboxSession.Ope nAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
    at Microsoft.Exchange.Data.Storage.MailboxSession.Ope nAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
    at Microsoft.Exchange.Servicelets.SystemAttendantMail box.Servicelet.Work()
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  • #2
    Re: Event id: 4001

    In regards to Exchange 2007, you only require WINS if you are running clustered servers on Windows Server 2003. According to pre-release documentation, WINS is not needed with Windows Server 2008 clustering.

    This error basically means that a dependency wasn't initialized yet i.e. Information Store was starting before the System Attendant or something like that.
    Last edited by TonyROZe; 20th March 2009, 22:19.

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