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Error to access the mailbox through OWA in Exchnage 2k7

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  • Error to access the mailbox through OWA in Exchnage 2k7

    Hi All

    How are you all.

    I am facing a problem. We are using Exchange 2k7 Ent edition with Win 2k3 R2 64-bit edition.

    I have a 2 users with difeerent e-mail address policy on the same exchange server. like [email protected] and [email protected]. Outlook and OWA working fine and internal and external mails are wokring fine.

    Now we have to delete both users mailboxes and connect the user1's mailbox to the user2's account. (Company policy). In short terms i will logon to the user2's logon account but mailbox open of the user1's mailbox. I have disconnect and connect sucessfully.

    Now i check the mail throgu outllook and everything is working fine. But when i use the OWA, then i recive the error message. Authentication sucess but mails are not shown, please help me. I m given the error message.

    *****************************************
    Outlook Web Access could not connect to Microsoft Exchange. If the problem continues, contact technical support for your organization.
    Copy error details to clipboard
    Show details



    Request
    Url: https ://webmail.domain.com:443/owa/lang.owa
    User host address: 10.100.0.16

    Exception
    Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTr ansientException
    Exception message: Cannot open mailbox /o=qgc first organization/ou=exchange administrative group (fydibohf23spdlt)/cn=recipients/cn=quatrro123.

    Call stack
    Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
    Microsoft.Exchange.Data.Storage.MailboxSession.Ini tialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
    Microsoft.Exchange.Data.Storage.MailboxSession.Cre ateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
    Microsoft.Exchange.Data.Storage.MailboxSession.Ope n(ExchangePrincipal mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo, String clientInfoString)
    Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIden tity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatc her.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatc her.DispatchLanguagePostRequest(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatc her.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatc her.InternalDispatchRequest(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatc her.DispatchRequest(OwaContext owaContext)
    System.Web.HttpApplication.SyncEventExecutionStep. System.Web.HttpApplication.IExecutionStep.Execute( )
    System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)

    Inner Exception
    Exception type: Microsoft.Mapi.MapiExceptionLogonFailed
    Exception message: MapiExceptionLogonFailed: Unable to open message store. (hr=0x80040111, ec=1010) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=475] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=124][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0x3F2 Lid: 26937 Lid: 21921 StoreEc: 0x3F2 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropLogon [254] Lid: 4740 StoreEc: 0x80070005 Lid: 30409 StoreEc: 0x80070005 Lid: 19145 StoreEc: 0x3F2 Lid: 23241 StoreEc: 0x3F2 Lid: 32186 Lid: 8620 StoreEc: 0x3F2 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x3F2 Lid: 26297 Lid: 16585 StoreEc: 0x3F2 Lid: 32441 Lid: 1706 StoreEc: 0x3F2 Lid: 24761 Lid: 20665 StoreEc: 0x3F2 Lid: 25785 Lid: 29881 StoreEc: 0x3F2

    Call stack
    Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(St ring message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
    Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenSt oreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, CultureInfo cultureInfo)
    Microsoft.Mapi.ConnectionCache.OpenMapiStore(Strin g mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
    Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
    Microsoft.Exchange.Data.Storage.ConnectionCachePoo l.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    Last edited by AndyJG247; 7th February 2009, 15:09.

  • #2
    Re: Error to access the mailbox through OWA in Exchnage 2k7

    I've obscured your identifiable domain name.
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

    Comment


    • #3
      Re: Error to access the mailbox through OWA in Exchnage 2k7

      Create a new user account with a mailbox and then test if it work fine.

      take an ldp dump of a working user and a non working user.

      if you don't know how to use LDP. (It comes with windows support tool)

      Do a google on how to take an LDP dump.

      Now what u need to do is that take an ldp dump of working and non working user and use windiff utility to compare the output.

      Maker sure you only copy and paste dump specific to the AD object not the whole hierarchy that u would traverse.

      Now compare for working and non working dump. You may find some attributes with different values (some would be common and some would be unique)

      Check out and let us know if that helped u
      Thanks & Regards
      v-2nas

      MCTS 2008, MCTIP, MCSE 2003, MCSA+Messaging E2K3, MCP, E2K7
      Sr. Wintel Eng. (Investment Bank)
      Independent IT Consultant and Architect
      Blog: http://www.exchadtech.blogspot.com

      Show your appreciation for my help by giving reputation points

      Comment

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