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Need to create a transport rule that will apply to all NDRs

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  • Need to create a transport rule that will apply to all NDRs

    I have a client with a single Exchange 2007 server. The admin wants to receive a copy of all NDRs.

    Since there's no Edge Transport server, I looked into creating a Transport Rule but I can't figure out how to filter only NDRs.

    The message header looked promising because I could then filter by content type but I couldn't figure out how to create a message header rule (and I couldn't find any documentation on it).

    Has anyone done this before? Is there a better way?
    Regards,
    Jeremy

    Network Consultant/Engineer
    Baltimore - Washington area and beyond
    www.gma-cpa.com

  • #2
    Re: Need to create a transport rule that will apply to all NDRs

    http://www.petri.com/monitor-exchang...eports-ndr.htm

    Hehehe

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Need to create a transport rule that will apply to all NDRs

      Hi Simon.

      I actually did read that article and I went through the steps it gave. I also noticed that it said that a Hub Transport server will not copy the postmaster on NDRs.
      Keep in mind though, that Exchange only sends these nondelivery reports to the user that's associated with the message. If you want these codes sent to the postmaster mailbox, you have a couple of options. One option is to define the transport rule that will copy these types of messages to the postmaster mailbox. The other option is to configure similar monitoring on your image transport server.
      So I'm wondering how to create such a rule. I tried filtering anything coming from [email protected] but it doesn't seem to work for the NDRs. Am I missing something?
      Regards,
      Jeremy

      Network Consultant/Engineer
      Baltimore - Washington area and beyond
      www.gma-cpa.com

      Comment


      • #4
        Re: Need to create a transport rule that will apply to all NDRs

        This isn't something I do as a rule, as I have better things to do with my time than know that users can't spell properly.

        This is the Microsoft article on copying NDRs to a mailbox:
        http://technet.microsoft.com/en-us/l.../bb400930.aspx

        Note it is two different commandlets, one for internal and one for external.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Need to create a transport rule that will apply to all NDRs

          Went through that one too. I made the changes for both internal and external. Still didn't receive NDRs so I restarted the Transport and Mail Submission services. Still no NDRs. Is there any other services I should restart?
          Regards,
          Jeremy

          Network Consultant/Engineer
          Baltimore - Washington area and beyond
          www.gma-cpa.com

          Comment


          • #6
            Re: Need to create a transport rule that will apply to all NDRs

            Exchange Transport only should be required to get it to take effect.

            It isn't something I have done, so I am working on theory.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: Need to create a transport rule that will apply to all NDRs

              OK, I'm going to do some more searching and let you know if I find anything. (or if I find that I made an error)

              Thanks for the help though!
              Regards,
              Jeremy

              Network Consultant/Engineer
              Baltimore - Washington area and beyond
              www.gma-cpa.com

              Comment


              • #8
                Re: Need to create a transport rule that will apply to all NDRs

                Figured it out. It was my error. I was testing the functionality by sending to a bogus user at the Exchange Org's domain. I would get an NDR but the postmaster mailbox wouldn't.

                Well sending to a fake email address generates 5.1.1 DSN, however, 5.1.1 is not monitored by default so postmaster doesn't get copied on those.

                For those who may follow in my footsteps (which I hope you're able to avoid) the DSNs that are monitored by default are:
                5.4.8
                5.2.4
                5.4.6
                5.2.0
                5.4.4
                5.1.4

                And you can add any other DSN's you want to monitor by using EMC (must be Exchange 2007 SP1) Organization Configuration\Hub Transport\Global Settings\Transport Settings properties -> Message Delivery tab.

                Live and learn.
                Regards,
                Jeremy

                Network Consultant/Engineer
                Baltimore - Washington area and beyond
                www.gma-cpa.com

                Comment

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