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Verizon Wireless sync - Exchange 07 compatibility

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  • Verizon Wireless sync - Exchange 07 compatibility

    Recently migrated to Exch07 and everything is running fine with the exception of some users who use Verizon Wireless sync to push emails down to their phones. Normally you can log into the wireless sync website, enter your pop info and the sync program grabs emails from your server and pushes them down to the phone.

    But since the migration, the site simply says "Unable to login to mail server - check username". I've tried all of settings on the sync site but not quite sure what to check on Exchange.

    Any ideas? Thanks
    Last edited by badfish; 15th April 2008, 00:27. Reason: Misspelling

  • #2
    Re: Verizon Wireless sync - Exchange 07 compatibility

    Not even seen Verizon so please ignore if this isn't relevant but if it uses POP3 to collect then this is disabled by default.

    http://technet.microsoft.com/en-us/l...EXCHG.80).aspx
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

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    • #3
      Re: Verizon Wireless sync - Exchange 07 compatibility

      Thanks for the info.

      The customer has their pop account configured on their computer and its working fine. Is there a concurrent user issue associated with exch07 pop? Also, on a different note, does a computer need to be a member of the domain that the exch server is on for the the outlook software to connect to the pop account and pull down emails?

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      • #4
        Re: Verizon Wireless sync - Exchange 07 compatibility

        No need to be part of the domain.

        As a guess have you tried changing format of the username you are using?
        domain\user or [email protected]l etc?
        cheers
        Andy

        Please read this before you post:


        Quis custodiet ipsos custodes?

        Comment


        • #5
          Re: Verizon Wireless sync - Exchange 07 compatibility

          Got it corrected.

          Changed POP3 authentication to Plain Text, Entered correct X.509 information, Set Outlook clients to use SSL for POP and that did the trick. This also fixed the issue with Verizon Wireless Sync connecting to our exch07 server and grabbing the emails. Installation is finished, testing done and now its time for a cold beer...

          Thanks, Andy, for your help.
          Mark

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          • #6
            Re: Verizon Wireless sync - Exchange 07 compatibility

            No probs but I think you did most of the work
            cheers
            Andy

            Please read this before you post:


            Quis custodiet ipsos custodes?

            Comment

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