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Single Server Outlook Anywhere Local Server Name Present

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  • Single Server Outlook Anywhere Local Server Name Present

    Hi,

    I have searched in vain all over the internet for some solution to this issue. I have got a working Exchange 2007 Sever, running Activesync and Outlook Anywhere.

    I can use Outlook Anywhere, and over https, and have checked using outlook.exe /rpcdiag

    However everytime I login to Outlook, it warns me that the Security Certificate is invalid. This is indeed true, the server name it is trying to check is the local server name (I have an edited hosts file to point to the correct location) and not the FQDN as per my certificate.

    I have checked the Exchange Management Console under:
    Server Configuration -> Client Access -> Server Properties -> Outlook Anywhere

    This contains the correct external host name.

    As far as I can tell this is due to the registry settings under:
    HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> RPC -> RpcProxy

    the ValidPorts key has the following:
    SERVER52174:6001-6002;SERVER52174:6004;server52174.ff6.local:6001-6002;server52174.ff6.local:6004

    Having hunted around it seems that the Server is presenting this as the external address for Outlook Anywhere to connect to.

    I have attempted to change this with no look, the registry autodefaults back to the above without even a reboot.

    I should point out that currently I am using a self certified certificate, however this will be changing to a proper SSL certificate as soon as my SSL provider pulls their finger out.

  • #2
    Re: Single Server Outlook Anywhere Local Server Name Present

    With Exchange 2007 you should not be changing the registry settings. That is not required - that was an Exchange 2003 thing.

    If it is changing the name used then you have one of the URLs configured incorrectly. If you look at the Outlook Anywhere settings in EMC then have you got your internal and external URLs set correctly.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Single Server Outlook Anywhere Local Server Name Present

      Hmmm... I only have the option to select the external host name (which has been set correctly)

      Comment


      • #4
        Re: Single Server Outlook Anywhere Local Server Name Present

        If you are getting the prompt about SSL then you are using Outlook 2007.
        Does autodiscover work? If you hold down CTRL and click on the Outlook icon you can test autodiscover and see what URLs it is finding. One of them is wrong.

        Have you imported the SSL certificate in to the client?

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Single Server Outlook Anywhere Local Server Name Present

          Thanks for your response.

          Autodiscover does work, when I do the test all the domains point to my local server name and not the external name.

          Only the certificate principle name points to my FQDN.

          Where am I going wrong in my configuration of Exchange?

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          • #6
            Re: Single Server Outlook Anywhere Local Server Name Present

            I did some digging after running the autoconfigure test and found a page on how to reconfigure those directs.

            Now it all points to the FQDN, and more importantly it works!!

            Thanks Sembee

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            • #7
              Re: Single Server Outlook Anywhere Local Server Name Present

              Do you have the page to reconfigure ?

              /M

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              • #8
                Re: Single Server Outlook Anywhere Local Server Name Present

                I am having this EXACT same issue. Where did you make the change. I have tried making changes in a couple of different places, but nothing helped.

                Please share the love.

                TIA

                app

                Comment


                • #9
                  Re: Single Server Outlook Anywhere Local Server Name Present

                  Well, i have spent the last couple of hours doing some searches, and this what fixed the problem for me. I followed these instructions, replacing the necessary server names, and no more errors!!!

                  http://support.microsoft.com/kb/940726

                  I hope this helps others like it helped me

                  app

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