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  • Exchange 2007 ActiveSync policy locks phones

    After installing Exchange 2007 SP1 the mobile phones (using ActiveSync) locks the phone and requires PIN code to unlock.

    How can I remove this feature?

    Can I create a new ActiveSync policy without this feature?

    /Martin

  • #2
    Re: Exchange 2007 ActiveSync policy locks phones

    There is a new default policy introduced with Exchange 2007 SP1 that does that. It was changed in the service pack because people were complaining that it didn't do it by default.

    While you can change the policy if you wish, if you remove the PIN requirement then the remote wipe function is effectively useless. It can be easily bypassed without the PIN requirement.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
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    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Exchange 2007 ActiveSync policy locks phones

      My customer rather have the PIN code removed than keep the WIPE feature.

      How do I change the Policy to remove the PIN? I can't see anything in the GUI.

      /Martin

      Comment


      • #4
        Re: Exchange 2007 ActiveSync policy locks phones

        Have you actually looked at the policy?
        EMC, Org Config, Client Access, EAS Policy. Right click on the policy and choose Properties. There is an entire tab for the password.
        After removing it the clients will need to change it on the devices to remove the feature.

        However I strongly advise that it is not removed. Without it you have no protection of the device or the data on it. If you are in a regulated environment that may well be something that you shouldn't do. Users never like passwords - until something happens to one of the devices and something is leaked.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Exchange 2007 ActiveSync policy locks phones

          Yes I have looked at the policy AND the PASSWORD tab is clear (rather greyed out because the password option isn't checked).

          This is my problem, There is no password policy

          /Martin

          Comment


          • #6
            Re: Exchange 2007 ActiveSync policy locks phones

            If that setting was set and has now been cleared, it doesn't remove the setting from the devices. All it does is remove the requirement on the devices. Each user needs to go in to the security setting on the devices and remove the need for the PIN.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: Exchange 2007 ActiveSync policy locks phones

              Ahh Aright, I found something on SonyEricson homepage that resolved the problem

              Thanx for pointing me to the right direction
              /Martin

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              • #8
                Re: Exchange 2007 ActiveSync policy locks phones

                Originally posted by maeron View Post
                Ahh Aright, I found something on SonyEricson homepage that resolved the problem

                Thanx for pointing me to the right direction
                /Martin
                Where did you find the answer?? I too need to fix this issue... A link to the Sony Ericsson site would be great!


                -Satheesh-

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