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Event id:9646 exchange 2007

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  • Event id:9646 exchange 2007

    Greeting all

    windows 2003 server
    exchange 2007

    in the last day i noticed that event:9646 error according when a user was unable to connect to the exchange via outlook 2003
    and he get the following error:

    "Unable to open your default e-mail folders. The Microsoft Exchange Server
    computer is not available. Either there are network problems or the Microsoft
    Exchange Server computer is down for maintenance."

    Thanks for your help all
    Attached Files

  • #2
    Re: Event id:9646 exchange 2007

    well i managed to solve it in the old fashion way ....

    1. i created a temp account
    2. export the user mailbox data via powershell to the temp account (Export- Mailbox -Identity [email protected] etc..)
    3. log in with the new temp user & export it to pst
    4. delete the old user profile from AD
    5. create the same user profile thats has been deleted
    6. logon to the station
    7. import temp (user old pst) to the new user

    thats it

    (there must be workaround or fix for this)