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How to connect to a smarthost?(multiple pictures)

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  • How to connect to a smarthost?(multiple pictures)

    Here is my situation:

    We have multiple Yahoo! mail accounts, and each account is used by multiple employees. Therefore, every email is download multiple times. To save time, we decide to install an Exchange server so that only one copy of email will be downloaded by the Exchange server.

    We installed a clean Exchange on a cleen Windows 2003 server. After installation, we installed PopCon to download emails to the Exchange server. It works perfectly.

    Emails sent within our domain arrive their destinations without any problems.

    The problem is that we can't send any emails outside of our domain through Yahoo! accounts. I turned on Message Tracking on one email, and get the following log:

    7/28/2006 3:27PM SMTP Store Driver: Message Submitted from Store
    7/28/2006 3:27PM SMTP: Message Submitted to Advanced Queuing
    7/28/2006 3:27PM SMTP: Started Message Submission to Advanced Queue
    7/28/2006 3:27PM SMTP: Message Submitted to Categorizer
    7/28/2006 3:27PM SMTP: Message Categorized and Queued for Routing
    7/28/2006 3:27PM SMTP: Message Routed and Queued for Remote Delivery


    Other Exchanger configurations are shown in the following pictures:
























    Thank you very much.

  • #2
    Re: How to connect to a smarthost?(multiple pictures)

    Do you mean you are having trouble with your smart host (Yahoo) or you cannot send to Yahoo account e-mails (e.g. [email protected])?
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    • #3
      Re: How to connect to a smarthost?(multiple pictures)

      The problem is that we can't send any emails outside of our domain through Yahoo! accounts.
      If I read this correctly, you are trying to send emails and want to make them arrive at the recipients with the @yahoo.com as the sender's address.

      Now that you have an Exchange Server, why don't you use that and get rid of the Yahoo accounts. Besides being a better option where you have total control over your email, it looks a lot more professional if you are running a business.
      1 1 was a racehorse.
      2 2 was 1 2.
      1 1 1 1 race 1 day,
      2 2 1 1 2

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      • #4
        Re: How to connect to a smarthost?(multiple pictures)

        Originally posted by tonyyeb
        Do you mean you are having trouble with your smart host (Yahoo) or you cannot send to Yahoo account e-mails (e.g. [email protected])?
        Thank you for the attention.

        We have Yahoo! hosted our email address: @forexample.com because our Exchange Server doesn't have a static IP address. Our internal Active Directory name is the same as the email address that Yahoo! is hosting.

        For example, we have an Active Directory user [email protected]. Right now, if she wants to send an email to our client from her Outlook 2003, Outlook forwards this email to [email protected] at smtp.bizmail.yahoo.com along with her full email address and password. It works perfectly.

        Now, we enabled accountant's mailbox, and connected her Outlook to the Exchange Server, but Exchange server doesn't work. Client didn't receive any emails from her.

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        • #5
          Re: How to connect to a smarthost?(multiple pictures)

          Originally posted by biggles77
          If I read this correctly, you are trying to send emails and want to make them arrive at the recipients with the @yahoo.com as the sender's address.

          Thank you so much for answering the post.

          Yahoo! is actually hosting our mailboxes since we are using Yahoo! Small Business Services. Our email addresses are not [email protected], it's [email protected]. Right now, we are using Outlook to download and send emails. Since a single email account is used by multiple employees, each email gets downloaded multiple times to each user's Outlook.

          We would like to keep Yahoo! for the time being, but have Exchange downlaoded one copy, and everybody can read from the server. This part is done.

          The problem is sending emails to clients. It seems that the Exchange server doesn't forward any emails to smtp.bizmail.yahoo.com, or anywhere. We have snet out hundreds of emails to many of our clients, none of them have received anyting.

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          • #6
            Re: How to connect to a smarthost?(multiple pictures)

            A few questions and issues:

            - Why use Yahoo's mail server as smart host? What's the reason behind this? It'll be much faster to ask your ISP to use their mail servers as smart hosts.

            - You do NOT need to configure the smart host both on the SMTP Connector AND the SMTP VS!!! Actually, the best practice says you should only configure it on the SMTP Connector.

            - People might not be getting your mail because of several reasons. For example a bad PTR record on your side, your email/domain/IP being listed on RBLs as a spammer and more.
            Cheers,

            Daniel Petri
            Microsoft Most Valuable Professional - Active Directory Directory Services
            MCSA/E, MCTS, MCITP, MCT

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            • #7
              Re: How to connect to a smarthost?(multiple pictures)

              Originally posted by danielp
              A few questions and issues:

              - Why use Yahoo's mail server as smart host? What's the reason behind this? It'll be much faster to ask your ISP to use their mail servers as smart hosts.

              - You do NOT need to configure the smart host both on the SMTP Connector AND the SMTP VS!!! Actually, the best practice says you should only configure it on the SMTP Connector.
              Thank you so much for the response.

              The reason behind using Yahoo! is that we are new to Exchange server, and don't want to host our email system entirely for the time being. We want to have Yahoo delivered emails for us, just like when using Outlook 2003.

              If we use Yahoo!, why should we configure PTR record? Our domain name is not labled as spammer because employees can still sent out emils from Outlook 2003 with our domain name using Yahoo! SamllBusiness services (such as, [email protected] where @forexample.com is our domain name hosted by Yahoo!.)

              We have an internal Active Directory also called forexample.com, and an Exchange Server was setup in the domain. Right now, we use PopConn to download emails from external forexample.com to our internal forexample.com. PopConn automatically map the external email addresses with internal Active Directory usernames.

              The problem is when employees try to send emails from their desktop using Outlook 2003 (already connected to the Exchange Server), email doesn't go out at all. We enabled message tracking, it seems that messages never leave our server. Please see my first post for more details.

              Anyway, we just want to send emails through Yahoo! SmallBusiness services for now. Is there a way to do it? Do we need to buy any software? You mentioned Connector. We posted Connector setup pictures in the first post. Could you please tell us how to fix Connector setup?

              Thank you again for answering our post.

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