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  • Exchange ActiveSync

    I am looking for help getting Exchange ActiveSync working.

    Here is my environment:

    SBS2003
    Exchange 2003 SP2
    Motorola Q (Verizon Wireless)

    It is my understanding that I should be able to navigate to http://mail.domain.com/oma and see a scaled down version of Outlook that the Smartphone uses. Is this true?

    This is what I get from IE when I navigate to http://mail.domain.com/oma

    Unable to connect to your mailbox on server servername. Please try again later. If the problem persists contact your administrator.

    And the server event:

    Category 1000
    Event ID 1805

    Request from user [email protected]l resulted in the Microsoft(R) Exchange back-end server MARLIN returning an HTTP error with status code 501

    Response:
    Content-Length: 0
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET
    Date: Wed, 28 Jun 2006 17:46:40 GMT


    Original Request:
    Content-Type: text/xml
    Depth: 0
    Content-Length: 389
    Expect: 100-continue
    Connection: Keep-Alive
    Host: marlin


    I have yet to synchronize any smartphone with the Exchange server. When I try to sync over-the-air I receive 85010014 on the phone and:

    Event ID 3005

    Unexpected Exchange mailbox Server error: Server: [MARLIN.couch.local] User: [[email protected]] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.


    And when I sync via USB I receive 80072f78 in the ActiveSync window and nothing on the server.

    I have seen many articles about Forms Based Authentication. It is enabled on my server and users are unable to access OWA if I disable it.

    Sorry for the long message, any help is appreciated.

    Jeff

  • #2
    Re: Exchange ActiveSync

    I just realized something that I overlooked in all of the guides.

    Our SBS server does not have SP1 installed.

    I will install SP1 and retry.

    Any suggestions about installing SP1 on SBS? Does Exchange SP2 need to be reinstalled?

    Thanks

    Comment


    • #3
      Re: Exchange ActiveSync

      If you are doing this for push with the Motorola Q, think again.
      It doesn't have the required update. Google Motorola Q and MSFP and see the complaints stack up.

      Update the server to SBS SP1, you will not have to reinstall the Exchange service pack.

      With regards to OMA, make sure that you do not have REQUIRE SSL enabled on the /exchange virtual directory. It doesn't stop you from using SSL, but the OMA system makes calls on port 80, and having the require SSL option enabled breaks those.

      OMA is like OWA for handhelds. It isn't ActiveSync, but uses the same backend. What I usually tell people to do is get OMA working, and EAS usually works correctly.

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
      More Exchange Content: http://exchange.sembee.info/
      Exchange Resources List: http://exbpa.com/
      In the UK? Hire me: http://www.sembee.co.uk/

      Sembee is a registered trademark, used here with permission.

      Comment


      • #4
        Re: Exchange ActiveSync

        Originally posted by Sembee
        If you are doing this for push with the Motorola Q, think again.
        It doesn't have the required update. Google Motorola Q and MSFP and see the complaints stack up.

        Taking this topic a bit offside - I have a MIO A701 Pocket PC. It has GPS and a phone in it, and it's pretty nice and fast. Thing is that I wasn't able to find any official word on the availability of MSFP for it (or for any MIO device for that matter). Does any of you know anything about that?
        Cheers,

        Daniel Petri
        Microsoft Most Valuable Professional - Active Directory Directory Services
        MCSA/E, MCTS, MCITP, MCT

        Comment


        • #5
          Re: Exchange ActiveSync

          Best place for things like this is the Expansys forums. They have one per product.

          http://www.expansys.com/forum.asp?code=129999

          A quick indicates that there was a ROM update at the beginning of June. Don't know if it includes the MSFP upgrade though.

          I don't recognise the device from the pictures, so not sure who really built it. It doesn't look like a HTC device.

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

          Comment


          • #6
            Re: Exchange ActiveSync

            OK, I have installed SBS SP1 (not an easy task) and the same errors are occuring. The thing that puzzels me is that I cannot even browse with IE to the /OMA directory. Without this working, I can't see how anything else will work?

            Jeff

            Comment


            • #7
              Re: Exchange ActiveSync

              What happens when you attempt to browse to the OMA directory?
              Try it with conventional internet explorer with the show friendly http error messages disabled.

              Simon.
              --
              Simon Butler
              Exchange MVP

              Blog: http://blog.sembee.co.uk/
              More Exchange Content: http://exchange.sembee.info/
              Exchange Resources List: http://exbpa.com/
              In the UK? Hire me: http://www.sembee.co.uk/

              Sembee is a registered trademark, used here with permission.

              Comment


              • #8
                Re: Exchange ActiveSync

                This is what I get from IE when I navigate to http://mail.domain.com/oma

                Unable to connect to your mailbox on server servername. Please try again later. If the problem persists contact your administrator.

                And the server event:

                Category 1000
                Event ID 1805

                Request from user [email protected]l resulted in the Microsoft(R) Exchange back-end server MARLIN returning an HTTP error with status code 501

                Response:
                Content-Length: 0
                Server: Microsoft-IIS/6.0
                X-Powered-By: ASP.NET
                Date: Wed, 28 Jun 2006 17:46:40 GMT


                Original Request:
                Content-Type: text/xml
                Depth: 0
                Content-Length: 389
                Expect: 100-continue
                Connection: Keep-Alive
                Host: marlin

                Comment


                • #9
                  Re: Exchange ActiveSync

                  As you are using SBS, Microsoft claim that by re-running the "Configure Email and Internet Wizard" it should set everything so that it works correctly.
                  If you haven't run that again recently then I would start with that.

                  We have to be careful with SBS as many of the tricks used with the full version of Exchange cannot be used with SBS.

                  Simon.
                  --
                  Simon Butler
                  Exchange MVP

                  Blog: http://blog.sembee.co.uk/
                  More Exchange Content: http://exchange.sembee.info/
                  Exchange Resources List: http://exbpa.com/
                  In the UK? Hire me: http://www.sembee.co.uk/

                  Sembee is a registered trademark, used here with permission.

                  Comment


                  • #10
                    Re: Exchange ActiveSync

                    Its finally working now!

                    I think the problem was with Forms Based Authentication. The strange thing is that I tried disabling this early on and it didn't correct the problem. Anyways, I need FBA for other reasons so I followed the steps in KB 817379

                    Since I have SBS it automatically creates a secondary Virtual directory called echange-oma, but I created another called ExchOMA and updated the registry value as described in the article.

                    Now my only concern is that re-running the Internet Configuration Wizard might revert these settings.

                    Thanks for your help.

                    Jeff

                    Comment

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