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Hide Users Name For external e-mail

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  • Hide Users Name For external e-mail

    Hi everyone,
    I have several users in a department that when they send email externally they don't want there names showing on the email. The email address is alright but when they send an email it also includes there name which we don't want, I've tried changing the display name and changing the users name in AD and waiting for it to replicate the changes through but it is still displaying the original user name this only happens on external email the internal ones changed fine. At the top of email sent format is (Persons Name) (Email Address)
    I am very confused by this can anyone help

    Many thanks in advance

  • #2
    Re: Hide Users Name For external e-mail

    Try this.

    1. Open ESM.
    2. Open Global Settings.
    3. Go to Internet Message Formats.
    4. Right Click on Default and select Properties.
    5. Go to the Advanced tab.
    6. Uncheck Preserve Sender's Display Name on Message

    Hopefully this will rectify your problem.

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    • #3
      Re: Hide Users Name For external e-mail

      Thanks a million wullieb1 that worked a treat

      Mucho respect

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      • #4
        Re: Hide Users Name For external e-mail

        Originally posted by tedw
        Thanks a million wullieb1 that worked a treat

        Mucho respect

        NP m8 glad to see it worked.

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