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swapping drives on Exchange 2003 server

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  • swapping drives on Exchange 2003 server

    Hello,

    Could you please asist me with one issue I having.
    Here is the details.

    We running Exchange 2003 server environment (About 150 servers).
    One of the servers need upgrade from 36G to 73G drives.
    Server Model IBM xSeries 336. Raid 1 (1 logical drive C)
    What we tried:
    1. backup all the data (flat files backup of c: drive and backup of System state/Shadow copy) using Veritas 9.0
    2. Shut down the server
    3.swap drives (take out 2X36G and replace them with 2X73G)
    4. Install server raid and OS (Win 2003 standart)
    5. we did not join it to domain
    6. created local backup service account (admin rights+ service rights)
    7. IP the server
    8. Upadated all the patches and SP1
    9. In veritas running restore of files from backup (C drive and shadow copy)
    10. using local backup service account as account to run restore
    11. ERROR in veritas: access is denied.

    We were able to do it without any issues in the past, but for the last month we could not get it working.

    Next step we will try NT backup/restore.

    May be somebody have better process/advise/ SW to accomodate this type of situation or how to resolve the error we having.

    Thank you very much for your help.

    Sincerely,

    Eugene

  • #2
    Re: swapping drives on Exchange 2003 server

    Hi.
    If the mission is just to replace the disks to new, larger ones:
    Use Symantec Ghost Corporate Edition.
    1. Create boot floppies to match that NIC.
    2. Create Ghost image of that logical drive. (choose "disk" NOT partition)
    3. Remove both disks.
    4. Add the 2 new drives.
    5. Configure them with RAID1 with 1 logical partition.
    6. Boot again with the floppies and restore the image to the new logical disk.
    7. Reboot the server twice. (the OS will say that is has installed new devices. The disk that is.
    Done.
    This method is the by far quickest and easiest way to do it, as long as you can get the driver on the floppy to work.
    // Sebastian Strobeck, MCP Exchange 2003

    Comment


    • #3
      Re: swapping drives on Exchange 2003 server

      Sorry, I forgot to mention:
      Ghost will expand the disk image to fill the new disk size.
      That's one of the sweet things with Ghost, it does't care about disk size,
      it just fills it. (if you tells it to do that).
      ... but you already knew that...
      // Sebastian

      Comment


      • #4
        Re: swapping drives on Exchange 2003 server

        Thank you very much for reply. One of our Senior IT guys saying that Ghost will not work with Server Raid, but we will try to do that on test server anyway.

        Thanks again.

        Eugene

        Comment


        • #5
          Re: swapping drives on Exchange 2003 server

          Your senior IT guy have a point there..... some servers/raid controllers can be a problem.
          But.. I've done it both on IBM xSeries 330 and on HP Prolient DL380/DL360.
          So it should work.
          You should google for ghost and your server model for help on that
          particular config.
          This document:
          "Ghost compatibility with RAID"
          http://service1.symantec.com/SUPPORT...13522725&src=w
          says that raid imaging is not supported BUT... may work if you have hardware raid and the proper drivers.
          In your case, I'm certain you can get it to work.

          / Sebastian

          Comment


          • #6
            Re: swapping drives on Exchange 2003 server

            hehe.. sorry for posting again....
            This doc:
            "Cloning a Windows NT or Windows 2000/2003 Server"
            http://service1.symantec.com/SUPPORT...99012108164025
            talks a bout some considerations.
            And that doc also says that in your case there should be no problem.
            / Sebastian

            Comment


            • #7
              Re: swapping drives on Exchange 2003 server

              I just called Symantec and they told me that Ghost may not work with ServerRaid.( they do not support it) They recommended different product -LiveState Recovery Server.

              Thank you again for your help.

              Sincerely,

              Eugene

              Comment


              • #8
                Re: swapping drives on Exchange 2003 server

                How is your RAID configured??

                I remember doing this on a Compaq Proliant ML370 running NT4 and Exchange 5.5. At the time it was a good spec server. Ghost picked up the card and ran with absolutley no problems.

                One thing i do remember doing on this machine was breaking the software mirror held by NT4, very easy to do, then rebooting the system after removing a drive. This ensured that should anything go pear shaped i still had a good drive that i could use.

                I think the ghost version was 7.5 not sure though.

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                • #9
                  Re: swapping drives on Exchange 2003 server

                  We have raid1 (IBM 336) and raid1+raid5 (IBM 346)

                  The hardest part is to convince my managment to invest in the software which is not supported.

                  Thank you very much for attention to this post. If we will try Ghost, I will post results here.

                  Thanks again.

                  Sincerely,

                  Eugene

                  Comment


                  • #10
                    Re: swapping drives on Exchange 2003 server

                    I have done the exact same many times. x330 using ServeRaid, ML350, 380 PL6400
                    As long as the system is hardware RAID, no problem.

                    Comment


                    • #11
                      Re: swapping drives on Exchange 2003 server

                      I've done this several times on various models of Compaq servers. All had array controllers. I don't see why Symantec doesn't support it. Any server worth its salt will have a hardware raid of some sort. This is by far the safest way to change drives in a server. Tape backups are just not reliable enough to do a bare metal recovery.

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