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error connecting to exchange server

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  • error connecting to exchange server

    user went on leave and i disabled his account. Once he came back i enabled his account but now he is unable to connect to exchange server. He is getting message attempt to login to exchange server failed. On exchange server i am getting this error contineously. Event ID 1022 and 9548. Its says USER does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account.

    . I followed the instructions still user is unable to connect to exchange.. what could be the cause ???
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