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ExMon shows user with no name or ip addresses

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  • ExMon shows user with no name or ip addresses

    I am trying to chance down a trojan that isn't being caught by Norton on the pc's or W2M servers. We use Exch2M server. I downloaded ExMon hoping to see if this would help in my catching the culprit pc's. The ExMon programs shows a user with no name, sending packets. The ExMon doesn't show me ip addresses on any of the users. I had System Attendent sending SMTP emails also. Just which there was a good manual or instructions on steps to begin troubleshooting and catching a trojan. I now own 2 different Exchange Service books, hoping to help with this situation. Can anyone please give guidance or quick advice, the boat is quickly sinking!