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  • Information store backup fails

    Hi All

    Setup

    Server A
    Windows Server 2000 SP4, all updates
    Exchange 2003 Ent Ed Sp1
    3 storage groups
    storage group A - info store 1, 2, 3
    storage group B - info store 4, 5, 6, 7
    storage group C - info store 8, 9, 10, 11

    Server B
    Windows Server 2003 SP1, all updates
    Veritas Backup Exec 10d (Recently upraged from v9.1) - Exchange agent installed

    I am trying to run an incremental backup and recieve the following error message from BE -

    Backup- \\Server A\Microsoft Information Store\storage group B
    V-79-57344-65072 - The Exchange Store service is not responding. Backup set canceled.
    V-79-57344-65072 - The Exchange Store service is not responding. Backup set canceled.

    The following error is logged on the Exchange server (Server A) -

    Information Store (380 storage group B: The file D:\Exchsrvr\2nd storage group\E0100000.log is missing and could not be backed-up.

    I have searched the sever and cannot find the log file.

    Any help would be great.

  • #2
    Re: Information store backup fails

    Please upgrade the Backupexec to latest hotfixe level and create two backup jobs: One for Exchange and other for system state, files etc.
    If the problem occur again, please contact Veritas support affter upgrade to
    Exchange SP2.
    * Tip: Try to remove the antivirus and backup the server without antivirus.

    Regards,

    Yuval
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: Information store backup fails

      I ran a successful full backup on the Exchange stores, then a successful incremental backup.

      Not sure what the problem was, but I feel better having Exchange backed up.

      Thanks for your input yuval14.

      Comment

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