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  • Mail to specific address type is Undelivered.

    Hi all,

    I have an Exchange 2003 with SP1 installed. MESSAGEmanager (fax server) is installed on this server. The installation of MESSAGEmanager creates a new address template called "MMFAX", which is responsible for sending faxes to the recipient number. When I try to send a fax by typing [MMFAX:faxnumber] in the to: field in outlook and click send, I recieve an Undelivered message immediately with the error:

    The following recipient(s) could not be reached:

    'fax number' on 08-12-05 2:18 PM

    The message could not be delivered because the recipient's destination email system is unknown or invalid. Please check the address and try again, or contact your system administrator to verify connectivity to the email system of the recipient.

    <servername #5.1.2>

    Does anyone have a suggestion about this or about how to troubleshoot it?
    thanks.
    Eli.
    Eli Leibzon

  • #2
    Re: Mail to specific address type is Undelivered.

    eleibzon,

    Can you provide and event viewer errors that could shed some more light on the issue.

    gaaq

    Comment


    • #3
      Re: Mail to specific address type is Undelivered.

      Originally posted by gaaq
      eleibzon,

      Can you provide and event viewer errors that could shed some more light on the issue.

      Gaaq,

      Undeliverebale messegases in outlook don't log errors in event viewr.
      Eli Leibzon

      Comment


      • #4
        Re: Mail to specific address type is Undelivered.

        eleibzon

        sorry missed the part in outlook send and recv.. but I was also referring on the exchagn e server for event viewer.

        that's all
        gaaq

        Comment


        • #5
          Re: Mail to specific address type is Undelivered.

          Originally posted by gaaq
          eleibzon

          sorry missed the part in outlook send and recv.. but I was also referring on the exchagn e server for event viewer.

          that's all
          Undeliverable messages are not logged on in the event viewer.
          Eli Leibzon

          Comment


          • #6
            Re: Mail to specific address type is Undelivered.

            Originally posted by eleibzon
            Undeliverable messages are not logged on in the event viewer.
            That is true is if you do not have Diagnostic logging on. If you do then you will be provided with some event id's

            check this website for NDR
            http://computerperformance.co.uk/exc...ge2003_NDR.htm
            then check out the next website for Diagnotic Logging http://computerperformance.co.uk/exc...diagnostic.htm

            also are you getting the address from the GAL, has the location changed it's number/ address?

            HTH
            gaaq

            Comment

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