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  • New User taking over mailbox

    Hi all,

    I inherited Exchange server 2003. We have a user that just retired. Her replacement needs all her email. I created the new mailbox, but it's been a loooooong time since I moved around emails.

    What's the best way to get the new user the old users emails? Assign the new user rights to the old users mailbox, load them both up in Outlook, and copy from old to new? Then remove the old account?

    Oh... And should I forward incoming emails to the old user right to the new user?

    Help! Thanks!

    Chris

  • #2
    Re: New User taking over mailbox

    Second question first - yes, IMHO you should forward emails as the new user is handling the old ones role.

    IMHO give the new user rights, then load the mailbox as a secondary one in outlook, but why bother copying or removing the old one?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: New User taking over mailbox

      Originally posted by Ossian View Post
      Second question first - yes, IMHO you should forward emails as the new user is handling the old ones role.

      IMHO give the new user rights, then load the mailbox as a secondary one in outlook, but why bother copying or removing the old one?
      What he said That's pretty much standard practice.
      ** Remember to give credit where credit is due and leave reputation points where appropriate **

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      • #4
        Re: New User taking over mailbox

        I wouldn't copy the old emails in to the new mailbox.
        Something I dislike doing is enforcing another person's way of working on to a new member of staff. Therefore even if it is a direct replacement, the new person gets a new installation of Windows, new profile, their own user directory, mailbox etc. If they need access to the old stuff, then they get permissions and if no one else needs access, told they can rearrange it as required.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
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        • #5
          Re: New User taking over mailbox

          Great, thanks guys. How do I assign rights to the old mailbox? Can't seem to find it in Exchange. Grrrrrrr....

          Comment


          • #6
            Re: New User taking over mailbox

            Outlook permissions using old users logon
            Alternatively there must be something useful on
            http://www.google.co.uk/#sclient=psy....,cf.osb&cad=b
            Tom Jones
            MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
            PhD, MSc, FIAP, MIITT
            IT Trainer / Consultant
            Ossian Ltd
            Scotland

            ** Remember to give credit where credit is due and leave reputation points where appropriate **

            Comment


            • #7
              Re: New User taking over mailbox

              Found a good article. It was under the Exchange Advanced tab. Thanks!

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