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  • Error when copying files

    Hello everyone,

    So I got an exchange 03 / outlook issue that has stumped many a tech.

    When a user creates a personal pst on a local drive or even a network drive they get an issue Cannot move the items. The item cannot be moved. It was either already moved or deleted, or access was denied but the funny thing is some users can create archives just fine so it doesn't seem to be a GPO issue.

    I've tested the issue in a clean environment with no anti-virus and a brand new pst file and it is a no-go; I've checked permissions and that doesn't seem to be an issue either.

    I'm completely at a loss, any suggestions?

  • #2
    Re: Error when copying files

    I suspect this is Outlook and NTFS more than Exchange
    Which Outlook version?
    What client OS?
    Can you confirm this is when creating the PST, not when moving Exchange content to a PST?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

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