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Exchange 2003 on SBS and smart phones

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  • Exchange 2003 on SBS and smart phones

    I have been trying to get an iPhone syncing with SBS 2003. Exchange does have SP2. I have also tried an android phone and it does not work either. The server has never been tried to sync with a smartphone so I dont think it ever worked.

    The Symptoms:
    The iPhone will create the account, but will not sync any data of any kind. The android phone will not even create the account, just says cant connect to server. The Microsoft online testing tool passes all tests, all green.
    What I have done:
    1. Reset the default iis directories.
    2. Install all Exchange updates and Windows security udpates.
    3. Bang my head on the desk.
    4. searched and tried many suggestions on the internet.
    5. Bang my head on the desk.
    6. OWA with IE works fine. Both SSL and non-SSL. It is a self signed SBS cert.

    Is there any other ways to get some information about what may being going wrong? An iis log or exchange log or something?
    Anyone know what I can check?
    I would really appreciate some help, I dont know how much more banging my desk can take before it breaks.

    Thanks so much

  • #2
    Re: Exchange 2003 on SBS and smart phones

    https://www.testexchangeconnectivity.com/

    Use the link above to test your exchange configuration.

    Comment


    • #3
      Re: Exchange 2003 on SBS and smart phones

      I did already. It passes all tests. All green. Thats why I'm at such a loss at what to do next.

      Thanks for the suggestion.

      Comment


      • #4
        Re: Exchange 2003 on SBS and smart phones

        Get a commercial certificate... you know it makes sense...
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

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        • #5
          Re: Exchange 2003 on SBS and smart phones

          I would, but unfortunately it is not my decision.

          Shouldn't it be able to work without SSL?
          I have seen that others have been able to make it work with a selfsigned cert too.

          Thanks for the input.

          Comment


          • #6
            Re: Exchange 2003 on SBS and smart phones

            Have you installed the self-signed certificate on the iPHone?
            https://discussions.apple.com/thread...art=0&tstart=0
            Tom Jones
            MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
            PhD, MSc, FIAP, MIITT
            IT Trainer / Consultant
            Ossian Ltd
            Scotland

            ** Remember to give credit where credit is due and leave reputation points where appropriate **

            Comment


            • #7
              Re: Exchange 2003 on SBS and smart phones

              Originally posted by penguinview View Post
              I would, but unfortunately it is not my decision.

              Shouldn't it be able to work without SSL?
              I have seen that others have been able to make it work with a selfsigned cert too.

              Thanks for the input.
              Yes it should.
              If you have it published on SSL Android devices handle Self Signed certificates better than Windows devices. You will get a prompt but you can choose to ignore the certificate trust and it will still communicate.
              Not sure about iPhone off the top of my head. What version of the Android have you tested it with? Are you running the latest IOS?

              Comment


              • #8
                Re: Exchange 2003 on SBS and smart phones

                Last time I set one up an iPhone 3GS could be told to ignore the trust, a feature I intensely dislike on iPhones and Android devices.

                I know you said the website test passed, but check the IIS permissions on the Exchange ActiveSync virtual directory. I've seen deny permissions in there on SBS 2003 before on a couple of servers that had never had ActiveSync users prior to me setting up smartphones.
                BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
                sigpic
                Cruachan's Blog

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                • #9
                  Re: Exchange 2003 on SBS and smart phones

                  Someone suggested to try hotfix KB967046.
                  That fixed it.

                  Thanks to all who have input and suggestions.

                  Comment

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