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email content duplicates

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  • email content duplicates

    hi all,

    bit of a wierd one here and haven't been able to see naything on it

    when a user forwards on an email , it seems to duplicate the content held within it , body of text and signature etc...

    i cant seem to see anything to change , i have recreated his outlook account and still the same

    but on looking in further it seems to happen to a few user ( maybe didint notice at time ) they all seem to be exteranl emails , doesn't happen with internal emails that they forward...

    or at least the ones i've tried ... all on XP and using exchange 2003

    any pionters would be great .... we also have a barracuda doing sapm filtering

    Last edited by paddi; 2nd February 2011, 12:14.

  • #2
    Re: email content duplicates


    any AV running locally on the machines, specific to emails and outgoing filtering via barracuda.
    Any Disclaimer tools ?

    Try disabling them one by one or all and enable one by one to narrow down the issue.

    Most likely it's due to third party stuff.
    Thanks & Regards

    MCTS 2008, MCTIP, MCSE 2003, MCSA+Messaging E2K3, MCP, E2K7
    Sr. Wintel Eng. (Investment Bank)
    Independent IT Consultant and Architect

    Show your appreciation for my help by giving reputation points


    • #3
      Re: email content duplicates

      we have CA anti-virus running , have tried switching it off , there is a signature maker piece of software , i will have a look at that and see

      will get back to you all ,

      thanks for the advice ,,