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  • Can log into IMAP but not send mail.

    Hello.
    I have an Exchange 2003 server SP2 on Windows 2003 SP2. Exchange works fine. I have a user that just got an IPhone and he wants to be able to sync. If I configure my Outlook (from outside) to connect to the IMAP server (port 143) in the email configuration I can click "Test Account Settings', at that point I get a message that says:
    "log into incoming mail server. Completed."
    "Send test e-mail message" ....
    Then it pops up a username and password field over and over until I "Cancel"

    OMA works. At least I can log into it (NOT with SSL) and see the inbox.
    I don't know much about IPhones.

    Thanks,
    Chris

  • #2
    Re: Can log into IMAP but not send mail.

    Why don't you use ActiveSync on the device, rather than IMAP.
    If you insist on using IMAP, then you have to configure specific credentials for sending email, because that uses SMTP. It needs to be in the format of domain\username

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Can log into IMAP but not send mail.

      I have tried to use domain.local\username to no avail. Are there other settings on the server that need to happen? Hmm... Either one will work I suppose but I would rather use ActiveSync. It just won't work. Does anyone know if I have to use SSL? (Which I don't know how to configure)

      Thank you,
      Chris

      Comment


      • #4
        Re: Can log into IMAP but not send mail.

        If you don't use SSL then all usernames and passwords are going across the Internet, at frequent intervals in the clear.

        SSL on IIS is very simple to deploy, all of the providers have guides on how to request and install the SSL certificate. You just need to ensure that you use a provider whose certificates are trusted by the mobile devices that you are using.

        If you insist on using SMTP, is authenticated relaying enabled? I usually recommend that it is disabled as a security feature. It is set on the SMTP virtual server in ESM in the relay settings and is something like "Allow users who authenticate to relay regardless of the list above".

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Can log into IMAP but not send mail.

          Originally posted by Sembee View Post
          If you don't use SSL then all usernames and passwords are going across the Internet, at frequent

          intervals in the clear.

          SSL on IIS is very simple to deploy, all of the providers have guides on how to request and install the SSL

          certificate. You just need to ensure that you use a provider whose certificates are trusted by the mobile devices that

          you are using.

          If you insist on using SMTP, is authenticated relaying enabled? I usually recommend that it is disabled as a security

          feature. It is set on the SMTP virtual server in ESM in the relay settings and is something like "Allow users who

          authenticate to relay regardless of the list above".

          Simon.

          Thank you for the replies.
          Is thee a good guide to enable SSL. I am not one to venture too far from my comfort zone. lol

          Even though exchange works, http://domain/OMA works, http://domain/Exchange works, the phone still wont sync through

          ActiveSync.

          Here are some screen shots of the config. I think the lady who set this up added a remote site in there for POP access. Is this part of my trouble?








          Thanks,
          Chris

          Comment

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