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  • SMTP mail address change after AD alias change

    Hi all,

    situation: migrating domain (forrest) and Exchange

    the 'before':
    DC's as GC & (separate) E2k server; Recipient Policy = %[email protected]
    after AD account creation (alias=John.Doe) RUS does it's work and stamps AD account with the wanted mail address ([email protected]).
    Then I change the AD alias (John.Dont) and after a while RUS changes the mail address ([email protected]). I even get a [email protected] whenever a [email protected] address already exists, which is great, because that is company policy

    the 'after':
    DC's as GC & (separate) E2k3 server; Recipient Policy = %[email protected]
    after AD account creation (alias=John.Doe) RUS does it's work and stamps AD account with the wanted mail address ([email protected]).
    Again I change the AD alias (John.Dont) and, surprise, after a while RUS should change the mail address ([email protected]), but this never happens. Only after a RUS-rebuild the address is changed, but never as consistent as in the 'before' situation, so sometimes all goes well, sometimes it don't

    RUS is scheduled to run always in both situations.

    Is there something changed in the behavior of RUS?
    could someone verify the 'after' situation?

    thanx..

    P.S. actually it's not John Doe, but (no offence) some girls want the mail address with the husbands name when they marry, or maiden name after a divorce.
    Last edited by Kees-Jan; 12th October 2005, 23:16.

  • #2
    Re: SMTP mail address change after AD alias change

    The new account may get the new RUS settings.
    You can a nice trick like this:

    1. Create new Security group.
    2. Add few members with this problem to the group from step 1.
    3. Setup a new "recipient policy" based on the use group membership
    and the old settings (you will need the LDAP DN of this group)

    http://support.microsoft.com/?kbid=319201


    http://go.microsoft.com/fwlink/?linkid=3052&kbid=821743

    Regards,

    Yuval
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: SMTP mail address change after AD alias change

      Yuval, thanks for responding so quickly, but...

      it's not the question about RUS querying the AD accounts, that is all right, otherwise the account won't get an email address based on the recipient policy filter, but the account will get an email address as specified in the Default Policy (last prio), which is different then the address specified in the recipient policy (higher prio) the filter is applied to.

      it looks like the RUS isn't (completely) tracking the changes applied to the accounts (alias field). Changing the AD alias field of an account in the 'before' situation did trigger RUS to update the mail address of the account, and not in the 'after' situation.

      the use of the alias field is rather crucial, and the easyest way, because of the company policy. I know I could programatically change the proxyAddresses AD field of all accounts, but this forces me checking all mail addresses for "already exists"; adding a "2" or "3" or ... which is a nice job to do, considering if a 'first' account gets deleted, does the 'second' account (with the added "2") gets the addres of the 'first' account (without the "2"), then the mailbox isn't reachable because of the SMTP address changed. This is just what I want RUS to do in the 'after' situation, and this is just what RUS does in the 'before' situation...

      Kees-Jan

      Comment


      • #4
        Re: SMTP mail address change after AD alias change

        Try to move the RUS server to the Exchange 2003 server and apply SP1 to the Exchange server + set the Exchange 2003 as master for the routing group.
        Also, try to track notes in the event viewer.
        Last edited by yuval14; 13th October 2005, 10:06.
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

        Comment


        • #5
          Re: SMTP mail address change after AD alias change

          Hi, SP1 was already applied; RUS is on the server; E2k3 is master of Routing group.

          diagnostics for Exchange SA-Proxy Generation is at "Maximum" to see something in EventViewer.

          when I create a mailbox for an account, RUS 'sees' the change and generates the mail addresses (SMTP: and X400: ) for the account.

          after changing the AD alias field, RUS 'sees' something is changed on the account, choses the Recipient Policy, lists the 'Proxies of chosen Policy' and then does nothing with it...
          no conflicts.

          KJ
          Last edited by Kees-Jan; 13th October 2005, 12:40.

          Comment


          • #6
            Re: SMTP mail address change after AD alias change

            While the upgrade process to Exchange 2003 - Did you "fix" the active directory?

            http://www.petri.com/windows_2003_ad...ix_for_e2k.htm

            Also, if you install Win 2003 DC/GC you should run "ADPREP /domainprep /gpprep" From 2003 cd.

            Did yoy try to delete the RUS and re-create it?


            http://support.microsoft.com/default...1&PA=1&SD=HSCH

            http://support.microsoft.com/default...1&PA=1&SD=HSCH

            http://support.microsoft.com/default...1&PA=1&SD=HSCH

            http://support.microsoft.com/default...1&PA=1&SD=HSCH
            Best Regards,

            Yuval Sinay

            LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

            Comment


            • #7
              Re: SMTP mail address change after AD alias change

              We didn't do an upgrade from e2k to e2k3...

              We created a new forrest, and installed e2k3. Migration will be: using exmerge to extract the e2k mailbox contents to a .pst file, and let the users import the .pst file in their new e2k3 mailbox.

              the deletion and new creation of the RUS is didn't change anything.

              hmm, time for MS to look at it or any suggestions?

              KJ
              Last edited by Kees-Jan; 17th October 2005, 12:08.

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