Announcement

Collapse
No announcement yet.

Email addresses not being created automatically

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Email addresses not being created automatically

    I have been working on an exchange2003 migration project and recently shut down the old exchange server, without removing it from AD\ESM as a test. The new exchange server is a member server only, with GC. I was planning to manually remove the old server, rather than deal with potential problems when turning it back on.

    Since the shutdown, email addresses are not being automatically created for users or distribution groups.

    I have checked recipient update services and its pointing to the correct domain controller and exchange server. The service is set to "Always Run".

    I have tried right clicking to "apply the policy now" etc. and while this did seem to work a few days ago, the distribution groups are now missing from AD. I've just tried creating a new user and distribution group, both are missing email addresses.

    The users do have the "automatically update email addresses based on recipient policy" checkbox ticked.

    The exchange best practices tool did not identify any problems.

    Any ideas much appreciated.

  • #2
    Re: Email addresses not being created automatically

    The shutdown and see what breaks method isn't really valid with Exchange. Exchange expects the server to be there.
    Furthermore if that was the original server, then it will have special functionality.
    You need to go through the Microsoft article on removing the server, as there is a lot more to it than I suspect you think.

    http://support.microsoft.com/default.aspx?kbid=822931

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Email addresses not being created automatically

      Hi

      I've already done all the steps in that kb article before turning off the old exchange server.

      The only thing left to do was remove the exchange server from AD and ESM, which I wasn't game to try until the new server was proven to work, as per below info:

      "NOTE: Microsoft recommends that the first server in the site be powered off or unplugged from the network temporarily after you perform the above steps to verify that you have completed this procedure successfully. After you verify that the changes work (start a Microsoft Exchange client, and verify that you can access the Schedule+ free and busy information of another user and can generate an Offline Address Book), leave the first server off the network, or powered off, make sure that there are no entries in the Windows Internet Naming System (WINS) or Domain Name System (DNS) for the server you are removing, and then perform the following steps to permanently remove this server from the site: "
      Last edited by cookies; 30th November 2010, 11:31.

      Comment


      • #4
        Re: Email addresses not being created automatically

        This doesn't make sense:

        "The new exchange server is a member server only, with GC"

        You cannot have a member server be a global catalog. Global Catalog is only available on a domain controller.

        Is the old server a domain controller? If so that will cause problems. Only removing Exchange from the server will allow Exchange to work correctly.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Email addresses not being created automatically

          Originally posted by Sembee View Post
          This doesn't make sense:

          "The new exchange server is a member server only, with GC"

          You cannot have a member server be a global catalog. Global Catalog is only available on a domain controller.

          Is the old server a domain controller? If so that will cause problems. Only removing Exchange from the server will allow Exchange to work correctly.

          Simon.
          Sorry, you're right, its not GC (late night!) the old exchange server was a dc. I'll have to try manually removing it from AD then.....

          Comment


          • #6
            Re: Email addresses not being created automatically

            If your old server is a DC, then that is your problem.
            When Exchange is installed on a DC all other Exchange servers will use ONLY that server. Therefore your only option is to remove Exchange from that server.

            Do not run DCPROMO on it, as that will break Exchange. That doesn't really help you in any way. You would find removing Exchange from that state difficult.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment

            Working...
            X