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Unale to exmerge to PST

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  • Unale to exmerge to PST

    I am rying to use Exmerge to move 55 mailboxes to PST files. Exmerge failes with the following error in all but six mailboxes:

    Error opening message store (MSEMS). Verify that the Microsoft Exchange Information Store service is running and that you have the correct permissions to log on. (0x8004011d)

    The local administrator has full access to the mailbox store and permission has been grant to allow 'send as' and 'receive as'. The administrator has also been delegated full Exchange admin right.

    In the advanted Exchange properties for the mail users, under SELF I have made sure the user has 'full accsss' and also 'associated external account'. Exmerge still fails. Can anyone offer any other suggestions?

    Network Engineers do IT under the desk

  • #2
    Re: Unale to exmerge to PST

    Don't use Administrator.
    Its permissions get removed.
    Create a special account to do the process, which is NOT a member of Administrators or Domain Admins and run it from a workstation built for the purpose with the Exchange management tools installed.

    Simon Butler
    Exchange MVP

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