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  • IMAP Question

    Hello

    We have an office in leeds and office in london connected by a VPN Tunnel. I Have set up a an imap account on outlook 2007 for i.e [email protected] When I select new Mail from the imap account in leeds, I can send out mail but when I setup the same account in london I can't send out of the imap account?. They are set up the same way? i Don;t why london will not send out of the imap account same operating system and office version 2007

  • #2
    Re: IMAP Question

    If you are using Exchange, Outlook will connect natively over the VPN, so no need to use IMAP
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: IMAP Question

      let's start with what error you get when you try and send via the london office imap configuration ?
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      • #4
        Re: IMAP Question

        Ok I will check, its just weird that it works for me in leeds but does not work in london. The only diffence is they are connected the VPN. I don't uderstand this {Outlook will connect natively over the VPN} I want when the user chose [email protected] it comes from that addrress not the personel address of the user.

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        • #5
          Re: IMAP Question

          so, you want the person in question, to have two addresses, their personal address, and then a [email protected] address ?
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          • #6
            Re: IMAP Question

            That is correct but the imap account is used within the sales dept

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            • #7
              Re: IMAP Question

              Why are you using IMAP anyway?
              RPC over HTTPS is the preferred remote access solution, even for multiple accounts.

              When sending email with IMAP you must enter authentication credentials for the sending server - choosing the option to use the same credentials as incoming is not enough because they are in a different format.

              Simon.
              --
              Simon Butler
              Exchange MVP

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              • #8
                Re: IMAP Question

                Hi Simon

                That the way we have allways done it. So you are talking about in the mailbox > advanced > Advanced > Add another mailbox in there?

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                • #9
                  Re: IMAP Question

                  something else you could do, give the relevant users permission to "send on behalf of" or "send as" the specific mailbox.
                  then in outlook,

                  open a new, blank email message. go to the options tab, and click "show from field"
                  then they can just type the address in there...
                  a little bit of user education perhaps..
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