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Outlook 2k7 user losing her address book

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  • Outlook 2k7 user losing her address book

    Hi ,

    Has anyone experienced an issue where a user loses her frequent contacts (external mail address NOT gal) on a frequent basis ?

  • #2
    Re: Outlook 2k7 user losing her address book

    Do you mean the "auto complete" email addresses -- stored in the profilename.nk2 file?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Outlook 2k7 user losing her address book

      That is correct .......

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      • #4
        Re: Outlook 2k7 user losing her address book

        The nicknames file should not be treated as an address book. Corruption of that file is pretty frequent, and as such anyone dependant on it is a fool.
        At one site we had so many problems with it that the users were given a warning it would be disabled and to save the addresses out, then it was turned off using group policy.

        Simon.
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        Simon Butler
        Exchange MVP

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