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Iphone and exchange server 2003

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  • Iphone and exchange server 2003

    Hello All
    We are having trouble in receiving mail onto our iphones from our exchange 2003 server the messgae reads the exchange mailbox has reached its timeout threashold. We have changed the min & max heartbeat as per mircosoft website but no avai then we notice around the same time a system error saying a process serving exchange application pool exceeded limit event id 1013 could this be linked to the probelm with iphones and mail we are aldo getting this error

    Eent Type: Warning
    Event Source: Server ActiveSync
    Event Category: None
    Event ID: 3016
    Date: 02/12/2009
    Time: 11:19:51
    User: N/A
    Computer: NELSON
    Description:
    IP-based AUTD has detected that the registry value for the minimum heartbeat interval is set to a value higher than the maximum heartbeat interval. As a result, we will proceed with the default minimum heartbeat interval of [60] seconds and the default maximum heartbeat interval of [2700] seconds. To avoid seeing this message in the future, please correct those registry values, or omit them entirely in order to use the defaults
    When this happen it locks the iphone and web mail

  • #2
    Re: Iphone and exchange server 2003

    Run the Exchange best practises tool against the system to begin with.
    Ensure it doesn't flag anything.

    The heartbeat issue is usually caused by a firewall, rather than Exchange.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Iphone and exchange server 2003

      Hello

      Nothing Look wrong apart from the
      network interface driver 2 years out of date
      storage say its 2 years out of date
      Tempororay file path optimization
      wins primary blank
      single global catalog in toplogy
      smtp server accepts basic authentication
      outlook connection range

      That all

      Comment


      • #4
        Re: Iphone and exchange server 2003

        You don't consider a two year old network card driver to be an issue - when the problem is with remote access to the server? All network card drivers should be dated at least 2008 to resolve issues with a change to the networking stack that Microsoft introduced - called the scalable networking pack.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment

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