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Emails being delivered to Incorrect recipient

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  • Emails being delivered to Incorrect recipient

    Hi

    I have had an instance of an email being delivered to the incorrect user, I have checked the X400 details and the message tracking log reports that the email was delivered to the correct mailbox.

    Is there anything I could look for to try to figure out what caused this please.

    Many Thanks

  • #2
    Re: Emails being delivered to Incorrect recipient

    Are you sure that the other person wasn't BCC'd?
    GoogleFu is strong with this one ^

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