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  • Exchange 2003 Send As Permission Behavior

    Let me preface by saying I hope this is an easy question. I presently don't have access to a test or production Exchange Server, so I can't test to find out the answer to my question on my own. Hopefully someone here will have the answer for me.

    Let's say that I setup Exchange to provide email service for 3 domains: domain1.com and domain2.com

    Let's also say that I have a user that needs mailboxes for both domains. This user must be able to send and receive mail for each mailbox, and the mailbox at domain1.com will be primary.

    If I understand correctly, I can setup the following mailboxes: [email protected] and [email protected].

    In order to allow the user to send mail for both mailboxes from the primary mailbox, I setup the "Send As" administrative privilege.

    Here's the first question. When the [email protected] "sends as" [email protected], where is the sent mail stored? Is it stored in the sent mail of the [email protected] mailbox or the sent mail of the [email protected] mailbox?

    Is there a way to configure this setup so that all of the email sent from the outside world to [email protected] is redirected to the [email protected] mailbox?

    Here's the business requirement. A client operates several businesses, each with different names. Each business is a small consulting practice, but is separately branded and not publicly associated with the other consulting practices owned by the client. Each practice has its own internet domain (e.g. the domain1.com and domain2.com in the above questions). All of the administrative and management staff members have responsibilities for more than one of the consulting practices, so each has several email accounts - one for each domain/consulting practice they do work for - and this cannot change by dictate of the owner. Ultimately, I would like to configure Exchange to give each employee a mailbox for each email address they send/receive from. I will choose one mailbox as primary and need to enable the user to send and receive all mail from that primary mailbox. I need to somehow route incoming email for each of a user's non-primary mailboxes to the Inbox of the primary mailbox. I also need to ensure that the user is able to send from all accounts using the primary Exchange account and have the sent mail stored in the sent mail folder on the primary mailbox.

    The whole purpose for this is to give each employee one place to send and receive all email using Outlook (via Exchange). It will also allow use of all the other Exchange features, specifically shared calendars, tasks, etc.

    Is this configuration possible? If so, how? If not, why?

    Many many thanks in advance for all answers and assistance!
    Last edited by M3Man; 5th September 2009, 17:21.

  • #2
    Re: Exchange 2003 Send As Permission Behaviour

    Outlook stores the email in the Sent Items of the person who sent the message, not the person the message was sent as. Natively, that behaviour cannot be changed. It has been claimed the messages can be modified with rules, but I have never got it to work correctly.
    There is a third party tool that can move the messages for you, from ivasoft.biz.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Exchange 2003 Send As Permission Behavior

      A sincere thank you for your response Simon. I just want to clarify. Am I correct in understanding that regardless of whether a person is given "Send on Behalf" permission or "Send As" permission, outgoing mail is stored in the actual sender's "Sent Items"? If that is correct, it is exactly what I needed to know. Thanks again!

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      • #4
        Re: Exchange 2003 Send As Permission Behavior

        Yes, you are quite correct -- it is in the mailbox of the person who sent it, regardless of whom this was on behalf of
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

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        • #5
          Re: Exchange 2003 Send As Permission Behavior

          Sorry, I don't mean to be dense, but I need to clarify again. The last poster was very kind to post but left me a bit unclear.

          Exchange has the two very different permissions - "send on behalf of" and "send as".

          The last poster said it's in the sent mail of the person who sent it "regardless of whom this was ON BEHALF OF".

          What I need to know is whether it is in the sent mail of the person who sent it "regardless of whom this was SENT AS".

          Does that distinction make sense given the two very different Exchange permissions?

          Many thanks in advance to any and all answers!

          Comment


          • #6
            Re: Exchange 2003 Send As Permission Behaviour

            Doesn't matter what the permission is, if I send the message, it goes in my Sent Items. Even if I put another user in the from field and have Send as or Send on Behalf of.

            All that the permissions do is change how the from field appears. Send As it looks like the other person sent it, Send On Behalf of, has the line "x on behalf of y" in the from field, but is dependant on the client.

            Or to put it another way, it is not possible, natively, for the Sent Items folder to be populated with messages sent by another person with Send As or Send on Behalf of.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: Exchange 2003 Send As Permission Behavior

              sorry to bump/thread jack - I had the same question but this thread answered it. Next question is - does Exchange 2007 or 2010 have better support for this?

              The president of our company owns a few small businesses, and would like to be able to send/receive from several domains and one Outlook instance.

              I can configure it all, but the caveat is that only one mailbox (currently using Exch2003) will send the mail - meaning that he can't segregate the history of sent mails. This is a rather disappointing fact of 2003, I'm hoping someone has been able to get this working on 2007 or even 2010.

              Has anyone confirmed this?

              Comment


              • #8
                Re: Exchange 2003 Send As Permission Behaviour

                Nothing has changed with regards to this behaviour in the later versions of Exchange.

                For sent items, there is a Hotfix for Outlook 2003 and Outlook 2007 which will put the messages in the correct sent items.

                Outlook 2007: http://support.microsoft.com/kb/972148/
                Outlook 2003: http://support.microsoft.com/kb/959628/

                Simon.
                --
                Simon Butler
                Exchange MVP

                Blog: http://blog.sembee.co.uk/
                More Exchange Content: http://exchange.sembee.info/
                Exchange Resources List: http://exbpa.com/
                In the UK? Hire me: http://www.sembee.co.uk/

                Sembee is a registered trademark, used here with permission.

                Comment

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