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Exchange 2003 not working with MS Active Sync

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  • Exchange 2003 not working with MS Active Sync

    Everything worked fine for about 1 year until few days ago. All of a saden when I try to sync my phone (Mobile 6.0) with my exchange I get an error Error Synchronizing. On the server in event logs I get Error Event ID 3031 ActveSync. Here is the weird part ,nothing has been changed between the day it worked and when it stoped. Nothing was addedd or removed. No authentication settings were changes. Web mail and evereything else works fine. Just Active Syn does not.
    Exchange 2003 SP2
    ActiveSync
    Windows Mobile 5.0 and 6.0(1)

    Any ideas ?

    Thanks

  • #2
    Re: Exchange 2003 not working with MS Active Sync

    First things to check would be applied windows updates recently?
    Is OWA still working? Anything in the event logs? Server been rebooted?
    Have you tried another device (virtual maybe?)

    If the server is protected by AV then something changes every week so it is just a case of finding out what has gone wrong.
    Can you run the exchange tests here:
    https://www.testexchangeconnectivity.com/
    cheers
    Andy

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