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distribution group does not show in Outlook

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  • distribution group does not show in Outlook

    Greetings,

    The environment:
    - Exchange 2003
    - Windows 2003
    - Outlook 2003 and 2007

    I created a distribution group yesterday and it does not show in the outlook address list (outlook is online).

    The distribution group E-mail is working because I am able to send E-mails to it (format: [email protected]).

    If I tape the name of the group and I do a check name, it does not resolve.

    How can I solve this issue?

    Thank you

  • #2
    Re: distribution group does not show in Outlook

    Are you running Outlook in cached mode? When you look at the Address List in ESM do you see the DG?

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    • #3
      Re: distribution group does not show in Outlook

      Greetings,

      I am very new to Exchange administration(Previously I was a BDA for SQL Server/DB2 and Orcale). Where can I see the DG in the ESM 2003?

      And where can I check for the cached mode?

      Thank you

      Comment


      • #4
        Re: distribution group does not show in Outlook

        To check if your clients are in cached mode = drill down and expand a mailbox store --> right click, select view, add remove columns, add client mode.

        0 = 'unknown' and seems to indicate pre-Outlook 2003 (version 11) clients.
        1 = Online
        2 = Cached mode

        For you DG's = Drill down to All Address lists --> All Groups, properties then click the preview button.

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        • #5
          Re: distribution group does not show in Outlook

          Greetings,

          We do have some clients online and some other cached mode.
          I found out that if I put my client online, I do see the group now.

          I check and it looks like it is updating the cache every day at 5:00AM. The group was created yesterday and it still does not show with the cached clients...

          Thank you

          Comment


          • #6
            Re: distribution group does not show in Outlook

            In outlook, select tools, send/receive --> download adressbook.

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