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  • Differing mailbox sizes

    Hey

    I am having an issue with one of my users.

    In Outlook the size of his mailbox is reading 435,xxxKB (391 items) but in the Exchange System Manager it is reading as 513,xxxKB( 521 items).

    We have a limit/restriciton of 500,000KB set for all users and as a result he cannot send emails as on the exchange manager the size is over the limit.

    Any ideas why there is different sizes on the Mailbox in outlook and then on Exchange system Manager?

    Any help/advice appreciated.

    Cheers

  • #2
    Re: Differing mailbox sizes

    Deleted items, deleted item retention spring to mind.
    Is Outlook in cached mode or live? If you switch it to live, does it give a different result?

    Simon.
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    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
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