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MS Exchange 2003 CANNOT RECEIVE EMAIL.

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  • MS Exchange 2003 CANNOT RECEIVE EMAIL.

    Hello,
    I'm getting below email error notification when someone is trying to send me email. They can receive my email but I cannot receive their email. When i checked on the sender exchange server --> Exchange System Manager/Servers/Queue I'm seeing the email trying to send to [email protected] is being delayed.

    Background,
    this exchange server is RPC/Https, used to host a domain @example.com. But after switched to host @example.com with another exchange serveer, this issue starts to happening. Any domains hosting inside the same exchange server is trying to send to @example.com email addresses are being delayed. Please help how to fix this issue.

    This is an automatically generated Delivery Status Notification.

    THIS IS A WARNING MESSAGE ONLY.

    YOU DO NOT NEED TO RESEND YOUR MESSAGE.

    Delivery to the following recipients has been delayed.

    [email protected]

  • #2
    Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

    That is a delay. Means nothing, says nothing of any use.
    For full diagnostics you need the full failure message.

    It isn't clear if this is internal or external senders.
    It also isn't clear whether this is occurring for all users on the server or just one.

    When you select the queue, what does the information box say?

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

      Hi Sembee,
      Sorry if not clear. Basically let me explain how this history. I originally have two domains example0.com and example1.com hosting email on one same exchange server (server0). After building a brand new exchange server (server1) I moved a domain example1.com hosting on separate new exchange server (server1). Now I can send email from from a doman example1.com of a new exchange server (server1) to a domain example0.com on a exchange server (server0) without any problem. Everything is working fine. The problem I'm facing is any email sending from example0.com on a server0 server will be delayed and never successfully sent to example1.com hosting on server1 server.

      Comment


      • #4
        Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

        It would have helped if you explained that earlier.

        SO this is sending between two separate Exchange servers?
        And by separate I mean different domains and Exchange orgs?

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

          Sembee,
          Yes, it is an issue sending between two separate Exchange servers and different domains/exchange orgs.



          Originally posted by Sembee View Post
          It would have helped if you explained that earlier.

          SO this is sending between two separate Exchange servers?
          And by separate I mean different domains and Exchange orgs?

          Simon.

          Comment


          • #6
            Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

            Can they see each other?
            Telnet to port 25 on both IP address and FQDN?
            Does name resolution work correctly and give the correct MX records?

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

              Yes. I can telnet and FQDN is working fine. It works fine sending to external domain name rather than the email domain existing on these two servers. I can send email to yahoo.com from both servers and can receive emails from yahoo.com when reply. It just doesn't work when trying to send email from the old server to the new server. not sure why.

              Comment


              • #8
                Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                Does nslookup of the MX records work correctly?
                Does it resolve to the correct host name and IP address?

                Has all traces of the domain been removed from the first server, so that Exchange knows it is no longer responsible for email for that domain? Any other product that may have that domain in its configuration updated?

                Simon.
                --
                Simon Butler
                Exchange MVP

                Blog: http://blog.sembee.co.uk/
                More Exchange Content: http://exchange.sembee.info/
                Exchange Resources List: http://exbpa.com/
                In the UK? Hire me: http://www.sembee.co.uk/

                Sembee is a registered trademark, used here with permission.

                Comment


                • #9
                  Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                  Hi Sembee,
                  How do I perform below suggestion?

                  Has all traces of the domain been removed from the first server, so that Exchange knows it is no longer responsible for email for that domain? Any other product that may have that domain in its configuration updated?

                  Simon.[/quote]

                  Comment


                  • #10
                    Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                    Are you able to send mails through telnet from example0.com on a server0 to example1.com on server1 server?

                    Comment


                    • #11
                      Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                      Sembee,
                      Sorry I don't know how to send email via telnet. Do you have instruction how to do so?

                      Thanks,
                      dykirin

                      Comment


                      • #12
                        Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                        Below is the procedure to do this.
                        1. Open the cmd prompt.
                        2. Type telnet server.com 25 (where "server.com" is the name of the smtp (outgoing) server.
                        3. Type HELO server.com.
                        4. Type MAIL FROM: [email protected]rver.com.
                        5. You may get a message saying "250 ok"
                        6. Type RCPT TO: [email protected]
                        7. again, You may get a message saying "250 ok"
                        8. To write the message, type DATA, followed by your message.
                        9. To end the message, put a period on a line by itself and press Enter.
                        10. Type QUIT to exit Telnet.

                        Comment


                        • #13
                          Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                          Hi,
                          Should I do this on the new or old server?

                          Thanks,
                          dykirin

                          Comment


                          • #14
                            Re: MS Exchange 2003 CANNOT RECEIVE EMAIL.

                            Hi Nazim,
                            Below is what i got.

                            220 test.example.com ESMTP MailEnable Service, Version: 1.96-- ready at 12/08/08 1
                            8:54:04
                            Helo example.com
                            250 Requested mail action okay, completed
                            MAIL FROM: [email protected]
                            250 Requested mail action okay, completed
                            RCPT TO: admin@example2.com
                            503 This mail server requires authentication when attempting to send to a non-lo
                            cal e-mail address. Please check your mail client settings or contact your admin
                            istrator to verify that the domain or address is defined for this server.
                            RCPT TO: [email protected]
                            503 Bad sequence of commands
                            MAIL FROM: [email protected]
                            250 Requested mail action okay, completed
                            RCPT TO: admin@example2.com
                            503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your admin
                            istrator to verify that the domain or address is defined for this server.
                            DATA
                            503 Bad sequence of commands. You must specify the recipients of a message befor
                            e you can send it
                            DATA hello
                            503 Bad sequence of commands. You must specify the recipients of a message befor
                            e you can send it
                            MAIL FROM: [email protected]
                            250 Requested mail action okay, completed
                            DATA, hello
                            503 Bad sequence of commands. You must specify the recipients of a message befor
                            e you can send it
                            DATA HELLO
                            503 Bad sequence of commands. You must specify the recipients of a message befor
                            e you can send it
                            -
                            503 Bad sequence of commands
                            .
                            503 Bad sequence of commands
                            quit
                            221 Service closing transmission channel

                            Connection to host lost.




                            Originally posted by Nazim View Post
                            Below is the procedure to do this.
                            1. Open the cmd prompt.
                            2. Type telnet server.com 25 (where "server.com" is the name of the smtp (outgoing) server.
                            3. Type HELO server.com.
                            4. Type MAIL FROM: [email protected].
                            5. You may get a message saying "250 ok"
                            6. Type RCPT TO: [email protected]
                            7. again, You may get a message saying "250 ok"
                            8. To write the message, type DATA, followed by your message.
                            9. To end the message, put a period on a line by itself and press Enter.
                            10. Type QUIT to exit Telnet.

                            Comment

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