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Allias Addresses not recieving from outside senders

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  • Allias Addresses not recieving from outside senders

    Exchange 2003, Oulook 2007 clients.

    New here and need some help. I have several users who are unable to recieve email to thier Alliases addresses. I have noticed if I send mail from my yahoo account to the email address that matches thier network login it does come through but not to any other smtp addresses. Interally I am able to use the Allias addresses. Anyone seen this before?

    Thanks,
    Greg

  • #2
    Re: Allias Addresses not recieving from outside senders

    Does you get a bounce message?
    Do you use MessageLabs or similar?
    Does Message Tracking show anything?
    Any AV/AS on Exchange too?
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

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    • #3
      Re: Allias Addresses not recieving from outside senders

      Message tracking doesnt show that the mail ever made it to the exchange server. Also I did fail to metion we have a IronPort Mail filter pointing to two exchange servers one in an old domain and one in the new. We are in the midst of migrating from an Old Domain to a new one. The new one is were the problems are. I'm going to check the old server to see if the messages are there.

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      • #4
        Re: Allias Addresses not recieving from outside senders

        I suspect it is on the old one as you put it.
        Sounds like you will need to check how it all connects.
        Can you draw a quick diagram?
        Look in the queues on them all too.
        cheers
        Andy

        Please read this before you post:


        Quis custodiet ipsos custodes?

        Comment


        • #5
          Re: Alias Addresses not receiving from outside senders

          Are these email addresses listed on the email address tab?
          Are they in the same domain as the root domain, or another domain?

          The fact that you can use them internally means squat. You don't use SMTP internally, all that happens is Exchange resolves the SMTP address to the correct mailbox, nothing more.

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
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          Sembee is a registered trademark, used here with permission.

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          • #6
            Re: Allias Addresses not recieving from outside senders

            Its Fixed! The account used to authenticate to LDAP had an expired password. I changed the account to never expire and was able to get a successful LDAP query, then messages from earlier this week starting coming though.

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