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You are not authorized to view this page - OWA on Exchange 2003

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  • You are not authorized to view this page - OWA on Exchange 2003

    Hi,

    As said in the title, i am getting the following error when accessing OWA on Exchange 2003.

    You are not authorized to view this page.
    The strange thing is, this only affects ONE users account.

    I am not so hot on Exchange, but no-one else is here to deal with it today so i really need some help.

    Thanks.

  • #2
    Re: You are not authorized to view this page - OWA on Exchange 2003

    Single user?
    I don't do much troubleshooting with single user issues. Check permissions are identical to another working user, but failing that, I recreate the account and attach the mailbox to the new account. Single user issues are not worth spending much time over.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: You are not authorized to view this page - OWA on Exchange 2003

      Hi Sembee,

      Permissions are identical which is why im confused.

      I wish it would be so easy to just recreate and mount the mailbox.. but users here are so petty that a complaint would be lodged against us for changing their login ID (as our policy prevents us from deleting accounts completely).

      Comment


      • #4
        Re: You are not authorized to view this page - OWA on Exchange 2003

        There is little I can suggest, because single user issues are so hard to diagnose. The issue could be anywhere, the most likely cause is a corrupt object within their user account in the domain. The only solution for that is to recreate the account.
        If you cannot delete accounts completely then you must have procedures to work around that problem, as corrupt accounts are quite a common problem.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment

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