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Exch2003 problem: user in one domain mailbox in another domain

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  • Exch2003 problem: user in one domain mailbox in another domain

    Hello,

    I have a problem that I was hoping to get some feedback on

    We are in the middle of migrating a few Exchange 2000/2003 organizations into one Exchange 2003 organization and we are having some issues with Public Folders.

    Basic info about the migration:
    The migration process is mainly divided in two parts:
    Part 1: User and Computer accounts are migrated with SID history from sourceDomain to targetDomain.
    Part 2: Later when the time is right we migrate the mailbox from sourceOrg to targetOrg. But this might be 4-5 weeks later than the Part 1.

    So to make it short: While the user is logging in to the targetDomain with his user account and computer he is still in the sourceOrg with his mailbox.

    And now to the issue: First of all we get the OAB error 0x8004010F when we try to download the address book, but I seem to remember that there is a hotfix for that. And we have decided not to install that hotfix since the OAB itself is not that important to us right now.
    But I also see that some people are starting to experience problems with Public Folders using Outlook. Some do not see new folders that has been created while some do. Some see all items in the public folders while other only see f.ex 10 out of 20 items in the same folder.

    So I started to troubleshoot the issue:
    - Using OWA, and everything looks as it should. And they have the permissions as they should.
    - Logging into the sourceDomain with the user/computer and using Outlook, everything is as it should.

    Is this a common issue when you have the user/computer in one domain and mailbox in another? Is there an easy solution to this problem, that we can use while we "wait" for the mailboxes will be migrated?

    We can not log on to the sourceDomain and work from there until the mailbox is migrated, since we have applications needed that cannot run in the sourceDomain anymore. OWA is not a good solution either as they have to send mails using another email address.

    Thankful for all help/tips

    Have a nice day!

    /PetterG

  • #2
    Re: Exch2003 problem: user in one domain mailbox in another domain

    Are you trashing the Outlook profile when you move the users across?
    There is no problem with running Exchange in one domain and the user account in another domain - as long as you have the permissions set correctly.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Exch2003 problem: user in one domain maibox in another domain

      Thanks for your reply

      I don't remember if I tried to create new Outlook profiles for this problem, but even if it works it will not be a solution we can go with since it's too many users and too little time

      When you say "as long as you have the permissions set correctly", what do you mean? Is there some permissions that are more important in a cross domain setting that I should take a look at?

      Comment


      • #4
        Re: Exch2003 problem: user in one domain maibox in another domain

        I disagree on the profiles issue.
        Recreating the profiles is always something that should be considered, even in bulk because it can be so easily scripted. Microsoft have a solution, as do third parties. In many cases it will resolve the issue.

        Permissions within Exchange have to be granted to the mailbox account. The only permissions the user account has are the Full Mailbox and Send As permissions. Everything else is based around the mailbox.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment

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