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  • your microsoft exchange server is unavailable

    Hello,

    I have been having a strange problem lately.

    Some users cannot access their mailboxes if the mailboxes are moved to the second exchange server.

    We have the following setup:

    Domain Controller (also DHCP, DNS, Printer and File server)
    Main Exchange Server 2000
    Slave Exchange Server 2000

    The error is as follows:
    Your microsoft exchange server is unavailable
    Given options: Retry, Work Offline, Cancel.

    I have tried the following to solve it:
    Deleted the profile (mail profile from control panel)
    Readded it, with the following settings:
    Server = DC-server
    Username = loginname
    Pressed on check name and the server resolves correctly to the slave exchange server.

    I can ping the slave server just fine, through either its hostname, dns name, ip address.
    It can resolve the dns to its ip correctly as well.

    I made sure RPC is running correctly on the slave server.

    Also read a couple of posts in here and tried several solutions but nothing worked.

    OS = Windows 2000 with Exchange 2000

    Any thoughts would be welcomed.
    Blog: smoothblog.co.uk

  • #2
    Re: your microsoft exchange server is unavailable

    What do you mean by "slave server" as there's no such thing in Exchange. How are your Exchange servers configured? How many DC, GC, and DNS servers have you got. Are you using ESM to move the mailboxes? How long are you waiting after moving the mailboxes before you try to connect to them?

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    • #3
      Re: your microsoft exchange server is unavailable

      Sorry the slave server is just a second exchange server.
      Tried using the accounts after 3 days after the mailbox has been moved.
      Just one DNS, one DC and one GC.

      I move the mailboxes through active directory, exchange tasks.
      Blog: smoothblog.co.uk

      Comment


      • #4
        Re: your microsoft exchange server is unavailable

        Try this:

        1. Point Outlook to the Exchange server and not the DC.
        2. Use ADSIEdit to check the HomeMDB and HomeMTA attributes for the user.

        Post your findings back here.

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        • #5
          Re: your microsoft exchange server is unavailable

          Both steps done and still not working
          Blog: smoothblog.co.uk

          Comment


          • #6
            Re: your microsoft exchange server is unavailable

            I had same access problems when I moved some of the main exchange server mailboxes to the second exchange server like your position.
            Could you send us outlook error messages code?
            Did you change your second server as Master?
            Did you add new offline address and offline address list ??


            __________________
            Selcuk Algun
            MCSE+S+M

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