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  • Best solution for mobile emailing?

    Hi guys,

    Basically my users have mentioned they would like to start using mobile emailing. I've never really looked into this a great deal although I have just set OWA up for them all!

    Now, we would only be looking to set up 1-3 users at first and infact probably only 5-6 long term.

    What would the easiest/cheapest solution be? We have 3 exchange servers each in a different location with no front end server.

    Can use either windows mobile devices or blackberrys. (We have 1 blackberry already and I have a windows mobile to test on).

    I have seen something around about using OWA (without actually using a web browser) on the phones to pull the inbox down etc...

    Any tips / ideas from people who have done this before would be a great help

    To summarize;

    Full inbox/sent items (to update outlook at work too
    Calender

    Thanks.


  • #2
    Re: Best solution for mobile emailing?

    Hi,


    why you are not trying Activesync which will fills your requirement and good thing of it is carrier indepent which means you just need to subscribe for GPRS/Advance GPRS.

    2nd economical solution will be motorola messaging mobile which only works on windows mobile OS.

    Rgds

    Comment


    • #3
      Re: Best solution for mobile emailing?

      Cheapest solution by far is Windows Mobile or another device that supports ActiveSync and Exchange ActiveSync.
      The only outlay is a commercial SSL certificate, which is US$30/year per server.
      No CALs, no additional servers. Data access is provided by the mobile phone provider. You also get a very wide range of devices.

      Blackberry is very popular, but requires CALs and ideally a second server. The server software is free for up to 15 users, but you need a CAL for each device after the first.
      While you can use forwarding to send email to a Blackberry device, that means you aren't using about 80% of the functionality of the device and will not fulfil your requirements.

      The Motorola solution suggested is an alternative to Blackberry, previously known as Good. It also has quite extensive start up costs with the licensing of the server and software. I also believe it only supports certain devices.

      The OWA type solution you are thinking of is probably OMA, which is a browser based solution. It doesn't synchronise the email, the users access it live. Ideal for ad-hoc use only.

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
      More Exchange Content: http://exchange.sembee.info/
      Exchange Resources List: http://exbpa.com/
      In the UK? Hire me: http://www.sembee.co.uk/

      Sembee is a registered trademark, used here with permission.

      Comment


      • #4
        Re: Best solution for mobile emailing?

        Hi,

        Thanks for the helpful replies!

        I already have some rapid ssl certs for OWA access. I think having a look into it Activesync seems a very nice solution and possibly the cheapest solution for the limited used that will be using it.

        Having looked at the Microsoft guide it mentions having ISA / front end exchange, i'm guessing this aren't essential though.

        I've had a quick play with my phone this mornign and I can't quite get it to connect yet.

        Does anyone know of a more realistic guide than microsofts?

        Comment


        • #5
          Re: Best solution for mobile emailing?

          For some reason people seem to interpret something at Microsoft that means they need ISA server. I don't know why that is - but Apple fell in to the same trap with their documentation.

          If you are currently using RapidSSL for SSL certificates then that is your first issue. Those certificates are not trusted by Windows Mobile devices natively. Therefore you either have to change the SSL certificate that you are using, or you have to import the root certificate in to the device. I have instructions on importing the certificate here: http://exchange.sembee.info/mobile/certificates.asp

          If you already have OWA working correctly over SSL then you are most of the way there to supporting Exchange ActiveSync. I have instructions on the setup here: http://exchange.sembee.info/mobile/device-setup.asp

          Simon.
          Last edited by Sembee; 15th July 2011, 11:52. Reason: URL Correction
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

          Comment


          • #6
            Re: Best solution for mobile emailing?

            Wow, quick reply with 2 guides to help me out? What do I owe you?

            Excellent!

            Comment


            • #7
              Re: Best solution for mobile emailing?

              Only issue I get is if I use https://mail.domain.com/oma I get the message;

              " A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator."

              I am using form based auth though, ... will this guide of yours help for this error message?

              http://www.amset.info/exchange/mobile-85010014.asp
              Last edited by ethos; 1st September 2008, 10:54.

              Comment


              • #8
                Re: Best solution for mobile emailing?

                That is why I link to that guide in my setup process. The error that you have received is very common and is easily fixed, as long as you follow all of the instructions.

                Simon.
                --
                Simon Butler
                Exchange MVP

                Blog: http://blog.sembee.co.uk/
                More Exchange Content: http://exchange.sembee.info/
                Exchange Resources List: http://exbpa.com/
                In the UK? Hire me: http://www.sembee.co.uk/

                Sembee is a registered trademark, used here with permission.

                Comment


                • #9
                  Re: Best solution for mobile emailing?

                  Got it working thanks to your guide, so a massive thank you

                  Activesync seems to work pretty well? Cheap solution really as all you need is a windows mobile device and a good gprs taffif.

                  One last thing I've put "requires ssl" back on the exchange virtual site. Do I need to enable this for the exchange-oma- I don't do I? Infact if I do, I get the original error! Strange!

                  Edit: sorry re-read your guide and understand that this remains unticked!
                  Last edited by ethos; 1st September 2008, 12:49.

                  Comment


                  • #10
                    Re: Best solution for mobile emailing?

                    Ok, another quicky. On one of my servers (we have 3 seperate back ends. I'm getting;

                    Access to the path "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temp orary ASP.NET Files\oma\55aaeb43\5ef66257" is denied.

                    There is a v1 and v2 in the framework folder....

                    Now following this guide;

                    http://support.microsoft.com/kb/818486

                    It says find the V number, which one would I use the v1 as stated in teh error message or 2 the later version?

                    Also what are the implications of running aspnet_regiis.exe -i on the server?

                    Thanks.

                    Comment


                    • #11
                      Re: Best solution for mobile emailing?

                      Exchange 2003 is an asp.net v 1.1 application. Netframework is not backwards compatible.

                      As for running the reinstall script, it is something I do regularly on clients servers (different servers I mean) and it has no effect on them at all. The worst thing it will do is knock OWA off for a few minutes.

                      Simon.
                      --
                      Simon Butler
                      Exchange MVP

                      Blog: http://blog.sembee.co.uk/
                      More Exchange Content: http://exchange.sembee.info/
                      Exchange Resources List: http://exbpa.com/
                      In the UK? Hire me: http://www.sembee.co.uk/

                      Sembee is a registered trademark, used here with permission.

                      Comment


                      • #12
                        Re: Best solution for mobile emailing?

                        Thanks, run this and it's now working fine.

                        Just need to get some more mobile devices to test activesync some more now (not keen on racking up my own bill!).

                        Thanks for all your help.

                        Comment


                        • #13
                          Re: Best solution for mobile emailing?

                          Originally posted by ethos View Post
                          Thanks, run this and it's now working fine.

                          Just need to get some more mobile devices to test activesync some more now (not keen on racking up my own bill!).

                          Thanks for all your help.
                          One word: Emulator.

                          Simon.
                          --
                          Simon Butler
                          Exchange MVP

                          Blog: http://blog.sembee.co.uk/
                          More Exchange Content: http://exchange.sembee.info/
                          Exchange Resources List: http://exbpa.com/
                          In the UK? Hire me: http://www.sembee.co.uk/

                          Sembee is a registered trademark, used here with permission.

                          Comment


                          • #14
                            Re: Best solution for mobile emailing?

                            Originally posted by Sembee View Post
                            One word: Emulator.

                            Simon.
                            I will look into this... but I also want a nice new PDA to play with

                            Comment


                            • #15
                              Re: Best solution for mobile emailing?

                              Which image would you go for?

                              We'll probably go with orange who only have the HTC touch on their website, I think we will shop around and get one with a full keyboad like the tytn II.

                              Comment

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